diff --git a/issue_template.md b/issue_template.md new file mode 100644 index 00000000..ef15b693 --- /dev/null +++ b/issue_template.md @@ -0,0 +1,130 @@ + +### Steps to reproduce +1. +2. +3. + +### Expected behaviour +Tell us what should happen + +### Actual behaviour +Tell us what happens instead + +### Server configuration +**Operating system**: + +**Web server:** + +**Database:** + +**PHP version:** + +**Nextcloud version:** (see Nextcloud admin page) + +**Updated from an older Nextcloud/ownCloud or fresh install:** + +**Where did you install Nextcloud from:** + +**Signing status:** +
+Signing status + +``` +Login as admin user into your Nextcloud and access +http://example.com/index.php/settings/integrity/failed +paste the results here. +``` +
+ +**List of activated apps:** +
+App list + +``` +If you have access to your command line run e.g.: +sudo -u www-data php occ app:list +from within your Nextcloud installation folder +``` +
+ +**The content of config/config.php:** +
+Config report + +``` +If you have access to your command line run e.g.: +sudo -u www-data php occ config:list system +from within your Nextcloud installation folder + +or + +Insert your config.php content here +(Without the database password, passwordsalt and secret) +``` +
+ +**Are you using external storage, if yes which one:** local/smb/sftp/... + +**Are you using encryption:** yes/no + +**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/... + +#### LDAP configuration (delete this part if not used) +
+LDAP config + +``` +With access to your command line run e.g.: +sudo -u www-data php occ ldap:show-config +from within your Nextcloud installation folder + +Without access to your command line download the data/owncloud.db to your local +computer or access your SQL server remotely and run the select query: +SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; + + +Eventually replace sensitive data as the name/IP-address of your LDAP server or groups. +``` +
+ +### Client configuration +**Browser:** + +**Operating system:** + +### Logs +#### Web server error log +
+Web server error log +``` +Insert your webserver log here +``` +
+ +#### Nextcloud log (data/nextcloud.log) +
+Nextcloud log +``` +Insert your Nextcloud log here +``` +
+ +#### Browser log +
+Browser log +``` +Insert your browser log here, this could for example include: + +a) The javascript console log +b) The network log +c) ... +``` +