// title Refunds

You can request a refund for unused Certified Mail postage. Refunds are not available for normal First Class letter postage.

To request a refund, [click here to contact us](https://postalportal.net/#contact). Include the tracking number on your unused envelope.

If you don't have the tracking number, include the date and time of purchase, along with the last four digits of your credit card so we can look up your transaction.

It may take up to 45 days to receive a refund, because USPS can take up to 30 days to process it on their end.

Your refund will go back to your original payment method.

Thank you for using Certified From Home!