<p>Hello,</p>
<p>A new note has been added to ticket "%%SUBJECT%%".</p>
<p>Note by %%NAME%%:</p>
<p>%%MESSAGE%%</p>
<p>You can manage this ticket here:
%%TRACK_URL%%</p>
<p>Regards,</p>
%%SITE_TITLE%% <br>
%%SITE_URL%%