Mods-for-HESK-Netsyms/install/freshInstall.php

<?php
define('IN_SCRIPT',1);
define('HESK_PATH','../');
require(HESK_PATH . 'install/install_functions.inc.php');
require(HESK_PATH . 'hesk_settings.inc.php');
hesk_dbConnect();
//-- Need to do this since we are no longer restricted on IDs and we want an INT for proper INNER JOINs
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` ADD COLUMN `status_int` INT NOT NULL DEFAULT 0 AFTER `status`");
$ticketsRS = hesk_dbQuery("SELECT `id`, `status` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets`");
while ($currentResult = $ticketsRS->fetch_assoc())
{
    hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` SET `status_int` = ".$currentResult['status']." WHERE `id` = ".$currentResult['id']);
}
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` DROP COLUMN `status`");
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE COLUMN `status_int` `status` INT NOT NULL");

hesk_dbQuery("CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (
                      `ID` INT NOT NULL,
                      `ShortNameContentKey` TEXT NOT NULL,
                      `TicketViewContentKey` TEXT NOT NULL,
                      `TextColor` TEXT NOT NULL,
                      `IsNewTicketStatus` BIT NOT NULL DEFAULT 0,
                      `IsClosed` BIT NOT NULL DEFAULT 0,
                      `IsClosedByClient` BIT NOT NULL DEFAULT 0,
                      `IsCustomerReplyStatus` BIT NOT NULL DEFAULT 0,
                      `IsStaffClosedOption` BIT NOT NULL DEFAULT 0,
                      `IsStaffReopenedStatus` BIT NOT NULL DEFAULT 0,
                      `IsDefaultStaffReplyStatus` BIT NOT NULL DEFAULT 0,
                      `LockedTicketStatus` BIT NOT NULL DEFAULT 0,
                        PRIMARY KEY (`ID`))");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
	VALUES (0, 'open', 'open', '#FF0000', 1, 0, 0, 0, 0, 0, 0, 0);");

hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
	VALUES (1, 'wait_reply', 'wait_staff_reply', '#FF9933', 0, 0, 0, 1, 0, 1, 0, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
	VALUES (2, 'replied', 'wait_cust_reply', '#0000FF', 0, 0, 0, 0, 0, 0, 1, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
	VALUES (3, 'resolved', 'resolved', '#008000', 0, 1, 1, 0, 1, 0, 0, 1);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
	VALUES (4, 'in_progress', 'in_progress', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
		IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
	VALUES (5, 'on_hold', 'on_hold', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
?>
<script type="text/javascript">
    window.location.href = "updateTo1-4-1.php"
</script>
<p>Redirecting to next install script. <a href="updateTo1-4-1.php">Click here if you are not redirected automatically.</a></p>