20 lines
847 B
PHP
20 lines
847 B
PHP
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<?php
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/**
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* @param $search_filter Filter to search by. Valid criteria:
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* //TODO
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*/
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function get_tickets($search_filter, $hesk_settings) {
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$sql = "SELECT `id`, `trackid`, `name`, `email`, `category`, `priority`, `subject`, LEFT(`message`, 400) AS `message`,
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`dt`, `lastchange`, `firstreply`, `closedat`, `status`, `openedby`, `firstreplyby`, `closedby`, `replies`, `staffreplies`, `owner`,
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`time_worked`, `lastreplier`, `replierid`, `archive`, `locked`, `merged`, `due_date`, `latitude`, `longitude`, `user_agent`,
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`screen_resolution_width`, `screen_resolution_height`";
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foreach ($hesk_settings['custom_fields'] as $k => $v) {
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if ($v['use']) {
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$sql_final .= ", `" . $k . "`";
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}
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}
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$sql_final .= " FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` WHERE ";
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}
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