Netsyms/Mods-for-HESK-Netsyms
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#92 Update suggest_articles.php

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This commit is contained in:
Mike Koch 2015-01-12 23:18:00 -05:00
parent 12cc442b6b
commit 03ed2f3bde
1 changed files with 19 additions and 3 deletions
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20
suggest_articles.php
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@ -1,7 +1,7 @@
<?php <?php
/******************************************************************************* /*******************************************************************************
* Title: Help Desk Software HESK * Title: Help Desk Software HESK
* Version: 2.5.5 from 5th August 2014 * Version: 2.6.0 beta 1 from 30th December 2014
* Author: Klemen Stirn * Author: Klemen Stirn
* Website: http://www.hesk.com * Website: http://www.hesk.com
******************************************************************************** ********************************************************************************
@ -49,7 +49,11 @@ $query = hesk_REQUEST('q') or die('');
hesk_dbConnect(); hesk_dbConnect();
/* Get relevant articles from the database */ /* Get relevant articles from the database */
$res = hesk_dbQuery('SELECT t1.`id`, t1.`subject`, t1.`content` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` AS t1 LEFT JOIN `'.hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS t2 ON t1.`catid` = t2.`id` WHERE t1.`type`='0' AND t2.`type`='0' AND MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."') LIMIT ".intval($hesk_settings['kb_search_limit'])); $res = hesk_dbQuery("SELECT t1.`id`, t1.`subject`, LEFT(t1.`content`, ".max(200, $hesk_settings['kb_substrart'] * 2).") AS `content`, MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."') AS `score`
FROM `".hesk_dbEscape($hesk_settings['db_pfix']).'kb_articles` AS t1
LEFT JOIN `'.hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS t2 ON t1.`catid` = t2.`id`
WHERE t1.`type`='0' AND t2.`type`='0' AND MATCH(`subject`,`content`,`keywords`) AGAINST ('".hesk_dbEscape($query)."')
LIMIT ".intval($hesk_settings['kb_search_limit']));
$num = hesk_dbNumRows($res); $num = hesk_dbNumRows($res);
/* Solve some spacing issues */ /* Solve some spacing issues */
@ -69,8 +73,19 @@ if ( hesk_isREQUEST('p') )
} }
else else
{ {
$max_score = 0;
while ($article = hesk_dbFetchAssoc($res)) while ($article = hesk_dbFetchAssoc($res))
{ {
if ($article['score'] > $max_score)
{
$max_score = $article['score'];
}
if ($max_score && ($article['score'] / $max_score) < 0.25)
{
break;
}
$txt = strip_tags($article['content']); $txt = strip_tags($article['content']);
if (strlen($txt) > $hesk_settings['kb_substrart']) if (strlen($txt) > $hesk_settings['kb_substrart'])
{ {
@ -79,6 +94,7 @@ if ( hesk_isREQUEST('p') )
echo ' echo '
<a href="knowledgebase.php?article='.$article['id'].'&amp;suggest=1" target="_blank">'.$article['subject'].'</a> <a href="knowledgebase.php?article='.$article['id'].'&amp;suggest=1" target="_blank">'.$article['subject'].'</a>
<input type="hidden" name="suggested[]" value="'.$article['id'].'|'.stripslashes( hesk_input($article['subject']) ).'">
<br />'.$txt.'<br /><br />'; <br />'.$txt.'<br /><br />';
} }
} }