Netsyms/Mods-for-HESK-Netsyms
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#209 Some performance tweaks; also use function for rest of page

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This commit is contained in:
Mike Koch 2015-07-26 12:17:41 -04:00
parent 2b6807137f
commit 05be7d7041
2 changed files with 20 additions and 20 deletions
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25
admin/manage_statuses.php
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@ -81,9 +81,10 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
$numOfStatusesRS = hesk_dbQuery('SELECT 1 FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses`');
$numberOfStatuses = hesk_dbNumRows($numOfStatusesRS);
$statusesSql = 'SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses`';
$closedStatusesSql = 'SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE `IsClosed` = 1';
$openStatusesSql = 'SELECT * FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE `IsClosed` = 0';
$statusesSql = 'SELECT `ID`, `IsAutocloseOption`, `TextColor`, `Closable`, `IsClosed` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses`';
$closedStatusesSql = 'SELECT `ID`, `IsClosedByClient` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE `IsClosed` = 1';
$openStatusesSql = 'SELECT `ID`, `IsNewTicketStatus`, `IsStaffReopenedStatus`, `IsDefaultStaffReplyStatus` FROM
`'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE `IsClosed` = 0';
$statusesRS = hesk_dbQuery($statusesSql);
?>
<form class="form-horizontal" method="post" action="manage_statuses.php" role="form">
@ -135,7 +136,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
<td>
<?php
if ($row['IsClosed']) {
echo $hesklang['yes_title_case'];
echo '<i class="fa fa-check-circle icon-link" style="color: green;"></i>';
}
?>
</td>
@ -168,7 +169,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
while ($row = $statusesRS->fetch_assoc())
{
$selectedEcho = ($row['IsNewTicketStatus'] == 1) ? 'selected="selected"' : '';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.$hesklang[$row['Key']].'</option>';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.mfh_getDisplayTextForStatusId($row['ID']).'</option>';
}
?>
</select>
@ -183,7 +184,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
while ($row = $statusesRS->fetch_assoc())
{
$selectedEcho = ($row['IsClosedByClient'] == 1) ? 'selected="selected"' : '';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.$hesklang[$row['Key']].'</option>';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.mfh_getDisplayTextForStatusId($row['ID']).'</option>';
}
?>
</select>
@ -198,7 +199,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
while ($row = $statusesRS->fetch_assoc())
{
$selectedEcho = ($row['IsCustomerReplyStatus'] == 1) ? 'selected="selected"' : '';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.$hesklang[$row['Key']].'</option>';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.mfh_getDisplayTextForStatusId($row['ID']).'</option>';
}
?>
</select>
@ -213,7 +214,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
while ($row = $statusesRS->fetch_assoc())
{
$selectedEcho = ($row['IsStaffClosedOption'] == 1) ? 'selected="selected"' : '';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.$hesklang[$row['Key']].'</option>';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.mfh_getDisplayTextForStatusId($row['ID']).'</option>';
}
?>
</select>
@ -228,7 +229,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
while ($row = $statusesRS->fetch_assoc())
{
$selectedEcho = ($row['IsStaffReopenedStatus'] == 1) ? 'selected="selected"' : '';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.$hesklang[$row['Key']].'</option>';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.mfh_getDisplayTextForStatusId($row['ID']).'</option>';
}
?>
</select>
@ -243,7 +244,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
while ($row = $statusesRS->fetch_assoc())
{
$selectedEcho = ($row['IsDefaultStaffReplyStatus'] == 1) ? 'selected="selected"' : '';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.$hesklang[$row['Key']].'</option>';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.mfh_getDisplayTextForStatusId($row['ID']).'</option>';
}
?>
</select>
@ -258,7 +259,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
while ($row = $statusesRS->fetch_assoc())
{
$selectedEcho = ($row['LockedTicketStatus'] == 1) ? 'selected="selected"' : '';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.$hesklang[$row['Key']].'</option>';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.mfh_getDisplayTextForStatusId($row['ID']).'</option>';
}
?>
</select>
@ -273,7 +274,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
while ($row = $statusesRS->fetch_assoc())
{
$selectedEcho = ($row['IsAutocloseOption'] == 1) ? 'selected' : '';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.$hesklang[$row['Key']].'</option>';
echo '<option value="'.$row['ID'].'" '.$selectedEcho.'>'.mfh_getDisplayTextForStatusId($row['ID']).'</option>';
}
?>
</select>

15
inc/common.inc.php
View File

@ -1952,17 +1952,16 @@ function hesk_getFeatureArray() {
function mfh_getDisplayTextForStatusId($statusId) {
global $hesklang, $hesk_settings;
$xrefRs = hesk_dbQuery("SELECT `text` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."text_to_status_xref`
WHERE `status_id` = ".intval($statusId)."
AND `language` = '".hesk_dbEscape($hesk_settings['language'])."'");
if (hesk_dbNumRows($xrefRs) == 1) {
$statusRs = hesk_dbQuery("SELECT `text`, `Key`, `language` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` AS `statuses`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."text_to_status_xref` ON `status_id` = `statuses`.`ID`
WHERE `statuses`.`ID` = ".intval($statusId));
$statusRec = hesk_dbFetchAssoc($statusRs);
if ($statusRec['language'] == $hesk_settings['language'] && $statusRec['text'] != NULL) {
// We found a record. Use the text field
$xrefRecord = hesk_dbFetchAssoc($xrefRs);
return $xrefRecord['text'];
return $statusRec['text'];
} else {
// Fallback to the language key
$statusRs = hesk_dbQuery("SELECT `Key` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` WHERE `ID` = ".intval($statusId));
$statusRec = hesk_dbFetchAssoc($statusRs);
return $hesklang[$statusRec['Key']];
}
}