Netsyms/Mods-for-HESK-Netsyms
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New attachment uploader working for customer ticket create

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This commit is contained in:
Mike Koch 2015-12-27 16:58:33 -05:00
parent 1bdd658a7d
commit 07b82c4d93
3 changed files with 47 additions and 5 deletions
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26
inc/attachments.inc.php
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@ -143,3 +143,29 @@ function hesk_removeAttachments($attachments, $isTicket)
return true; return true;
} // End hesk_removeAttachments() } // End hesk_removeAttachments()
function mfh_getTemporaryAttachment($id) {
global $hesk_settings;
$rs = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "temp_attachment` WHERE `id` = " . intval($id));
if (hesk_dbNumRows($rs) == 0) {
return NULL;
}
$row = hesk_dbFetchAssoc($rs);
$info = array(
'saved_name' => $row['saved_name'],
'real_name' => $row['file_name'],
'size' => $row['size']
);
return $info;
}
function mfh_deleteTemporaryAttachment($id) {
global $hesk_settings;
hesk_dbQuery("DELETE FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "temp_attachment` WHERE `id` = ".intval($id));
}

4
internal-api/dao/attachment_dao.php
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@ -4,8 +4,10 @@ function upload_temp_attachment($i, $isTicket) {
global $hesk_settings; global $hesk_settings;
$info = hesk_uploadFile($i, $isTicket); $info = hesk_uploadFile($i, $isTicket);
// `type`: 0: ticket, 1: note
hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "temp_attachment` (`file_name`,`size`, `type`, `date_uploaded`, `saved_name`) hesk_dbQuery("INSERT INTO `" . hesk_dbEscape($hesk_settings['db_pfix']) . "temp_attachment` (`file_name`,`size`, `type`, `date_uploaded`, `saved_name`)
VALUES ('" . hesk_dbEscape($info['real_name']) . "','" . hesk_dbEscape($info['size']) . "','" . hesk_dbEscape($isTicket ? 1 : 0) . "', VALUES ('" . hesk_dbEscape($info['real_name']) . "','" . hesk_dbEscape($info['size']) . "','0',
NOW(), '" . hesk_dbEscape($info['saved_name']) . "')"); NOW(), '" . hesk_dbEscape($info['saved_name']) . "')");
return hesk_dbInsertID(); return hesk_dbInsertID();

22
submit_ticket.php
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@ -292,10 +292,24 @@ if ($below_limit) {
$attachments = array(); $attachments = array();
$trackingID = $tmpvar['trackid']; $trackingID = $tmpvar['trackid'];
for ($i = 1; $i <= $hesk_settings['attachments']['max_number']; $i++) { $use_legacy_attachments = hesk_POST('use-legacy-attachments', 0);
$att = hesk_uploadFile($i);
if ($att !== false && !empty($att)) { if ($use_legacy_attachments) {
$attachments[$i] = $att; // The user went to the fallback file upload system.
for ($i = 1; $i <= $hesk_settings['attachments']['max_number']; $i++) {
$att = hesk_uploadFile($i);
if ($att !== false && !empty($att)) {
$attachments[$i] = $att;
}
}
} else {
// The user used the new drag-and-drop system.
$temp_attachment_ids = hesk_POST_array('attachment-ids');
foreach ($temp_attachment_ids as $temp_attachment_id) {
// Simply get the temp info and move it to the attachments table
$temp_attachment = mfh_getTemporaryAttachment($temp_attachment_id);
$attachments[] = $temp_attachment;
mfh_deleteTemporaryAttachment($temp_attachment_id);
} }
} }
} }