Update to HESK 2.7.2

admin/admin_settings.php

@@ -264,7 +264,7 @@ $modsForHesk_settings = mfh_getSettings();
         document.getElementById('servertime').innerHTML = h + ":" + m;
         s = s + 1;
         today.setSeconds(s);
-        t = setTimeout('startTime()', 1000);
+        t = setTimeout(function() { startTime(); },1000);
     }
 
     function checkTime(i) {
@@ -591,6 +591,32 @@ $modsForHesk_settings = mfh_getSettings();
                                placeholder="<?php echo htmlspecialchars($hesklang['navbar_title_url']); ?>"/>
                     </div>
                 </div>
+                <div class="form-group">
+                    <label for="s_hesk_title" class="col-sm-3 control-label"><?php echo $hesklang['hesk_title']; ?>
+                        <a href="Javascript:void(0)"
+                           onclick="Javascript:hesk_window('<?php echo $help_folder; ?>helpdesk.html#6','400','500')"><i
+                                class="fa fa-question-circle settingsquestionmark"></i></a></label>
+
+                    <div class="col-sm-9">
+                        <input type="text" class="form-control"
+                               placeholder="<?php echo htmlspecialchars($hesklang['hesk_title']); ?>"
+                               name="s_hesk_title" size="40" maxlength="255"
+                               value="<?php echo $hesk_settings['hesk_title']; ?>"/>
+                    </div>
+                </div>
+                <div class="form-group">
+                    <label for="s_hesk_url" class="col-sm-3 control-label"><?php echo $hesklang['hesk_url']; ?> <a
+                            href="Javascript:void(0)"
+                            onclick="Javascript:hesk_window('<?php echo $help_folder; ?>helpdesk.html#7','400','500')"><i
+                                class="fa fa-question-circle settingsquestionmark"></i></a></label>
+
+                    <div class="col-sm-9">
+                        <input type="text" class="form-control"
+                               placeholder="<?php echo htmlspecialchars($hesklang['hesk_url']); ?>"
+                               name="s_hesk_url" size="40" maxlength="255"
+                               value="<?php echo $hesk_settings['hesk_url']; ?>"/>
+                    </div>
+                </div>
                 <div class="form-group">
                     <label for="s_webmaster_email"
                            class="col-sm-3 control-label"><?php echo $hesklang['email_wm']; ?> <a
@@ -805,32 +831,6 @@ $modsForHesk_settings = mfh_getSettings();
             </div>
             <div class="box-body">
                 <h4 class="bold"><?php echo $hesklang['hd']; ?></h4>
-                <div class="form-group">
-                    <label for="s_hesk_title" class="col-sm-3 control-label"><?php echo $hesklang['hesk_title']; ?>
-                        <a href="Javascript:void(0)"
-                           onclick="Javascript:hesk_window('<?php echo $help_folder; ?>helpdesk.html#6','400','500')"><i
-                                class="fa fa-question-circle settingsquestionmark"></i></a></label>
-
-                    <div class="col-sm-9">
-                        <input type="text" class="form-control"
-                               placeholder="<?php echo htmlspecialchars($hesklang['hesk_title']); ?>"
-                               name="s_hesk_title" size="40" maxlength="255"
-                               value="<?php echo $hesk_settings['hesk_title']; ?>"/>
-                    </div>
-                </div>
-                <div class="form-group">
-                    <label for="s_hesk_url" class="col-sm-3 control-label"><?php echo $hesklang['hesk_url']; ?> <a
-                            href="Javascript:void(0)"
-                            onclick="Javascript:hesk_window('<?php echo $help_folder; ?>helpdesk.html#7','400','500')"><i
-                                class="fa fa-question-circle settingsquestionmark"></i></a></label>
-
-                    <div class="col-sm-9">
-                        <input type="text" class="form-control"
-                               placeholder="<?php echo htmlspecialchars($hesklang['hesk_url']); ?>"
-                               name="s_hesk_url" size="40" maxlength="255"
-                               value="<?php echo $hesk_settings['hesk_url']; ?>"/>
-                    </div>
-                </div>
                 <div class="form-group">
                     <label for="s_admin_dir" class="col-sm-3 control-label"><?php echo $hesklang['adf']; ?> <a
                             href="Javascript:void(0)"
@@ -3831,7 +3831,7 @@ $modsForHesk_settings = mfh_getSettings();
         }
 
         // No cached file or older than 3600 seconds, try to get an update
-        $hesk_version_url = 'http://heskcom.s3.amazonaws.com/hesk_version.txt';
+        $hesk_version_url = 'https://hesk.com/version';
 
         // Try using cURL
         if (function_exists('curl_init')) {
@@ -3845,7 +3845,7 @@ $modsForHesk_settings = mfh_getSettings();
         }
 
         // Try using a simple PHP function instead
-        if ($latest = file_get_contents($hesk_version_url)) {
+        if ($latest = @file_get_contents($hesk_version_url)) {
             return hesk_cacheLatestVersion($latest);
         }
 

admin/admin_settings_save.php

@@ -52,6 +52,9 @@ $set = array();
 $set['site_title'] = hesk_input(hesk_POST('s_site_title'), $hesklang['err_sname']);
 $set['site_title'] = str_replace('\\"', '"', $set['site_title']);
 $set['site_url'] = hesk_input(hesk_POST('s_site_url'), $hesklang['err_surl']);
+$set['hesk_title'] = hesk_input(hesk_POST('s_hesk_title'), $hesklang['err_htitle']);
+$set['hesk_title'] = str_replace('\\"', '"', $set['hesk_title']);
+$set['hesk_url'] = rtrim(hesk_input(hesk_POST('s_hesk_url'), $hesklang['err_hurl']), '/');
 $set['webmaster_mail'] = hesk_validateEmail(hesk_POST('s_webmaster_mail'), $hesklang['err_wmmail']);
 $set['noreply_mail'] = hesk_validateEmail(hesk_POST('s_noreply_mail'), $hesklang['err_nomail']);
 $set['noreply_name'] = hesk_input(hesk_POST('s_noreply_name'));
@@ -78,11 +81,6 @@ if (hesk_testMySQL()) {
 
 /*** HELP DESK ***/
 
-/* --> Helpdesk settings */
-$set['hesk_title'] = hesk_input(hesk_POST('s_hesk_title'), $hesklang['err_htitle']);
-$set['hesk_title'] = str_replace('\\"', '"', $set['hesk_title']);
-$set['hesk_url'] = rtrim(hesk_input(hesk_POST('s_hesk_url'), $hesklang['err_hurl']), '/');
-
 // ---> check admin folder
 $set['admin_dir'] = isset($_POST['s_admin_dir']) && !is_array($_POST['s_admin_dir']) ? preg_replace('/[^a-zA-Z0-9_-]/', '', $_POST['s_admin_dir']) : 'admin';
 /*
@@ -544,6 +542,8 @@ $settings_file_content = '<?php
 // --> General settings
 $hesk_settings[\'site_title\']=\'' . $set['site_title'] . '\';
 $hesk_settings[\'site_url\']=\'' . $set['site_url'] . '\';
+$hesk_settings[\'hesk_title\']=\'' . $set['hesk_title'] . '\';
+$hesk_settings[\'hesk_url\']=\'' . $set['hesk_url'] . '\';
 $hesk_settings[\'webmaster_mail\']=\'' . $set['webmaster_mail'] . '\';
 $hesk_settings[\'noreply_mail\']=\'' . $set['noreply_mail'] . '\';
 $hesk_settings[\'noreply_name\']=\'' . $set['noreply_name'] . '\';
@@ -566,8 +566,6 @@ $hesk_settings[\'db_vrsn\']=' . $set['db_vrsn'] . ';
 // ==> HELP DESK
 
 // --> Help desk settings
-$hesk_settings[\'hesk_title\']=\'' . $set['hesk_title'] . '\';
-$hesk_settings[\'hesk_url\']=\'' . $set['hesk_url'] . '\';
 $hesk_settings[\'admin_dir\']=\'' . $set['admin_dir'] . '\';
 $hesk_settings[\'attach_dir\']=\'' . $set['attach_dir'] . '\';
 $hesk_settings[\'cache_dir\']=\'' . $set['cache_dir'] . '\';
@@ -708,8 +706,8 @@ $hesk_settings[\'open_only\']=' . $set['open_only'] . ';
 $hesk_settings[\'ticket_list\']=array(' . $set['ticket_list'] . ');
 
 // --> Other
-$hesk_settings[\'submittedformat\']=\'' . $set['submittedformat'] . '\';
+$hesk_settings[\'submittedformat\']=' . $set['submittedformat'] . ';
-$hesk_settings[\'updatedformat\']=\'' . $set['updatedformat'] . '\';
+$hesk_settings[\'updatedformat\']=' . $set['updatedformat'] . ';
 
 
 // ==> MISC

hesk_javascript.js

@@ -196,8 +196,7 @@ function hesk_suggestKB() {
         xmlHttp.send(params);
     }
 
-    setTimeout('hesk_suggestKB();', 2000);
+    setTimeout(function() { hesk_suggestKB(); }, 2000);
-
 }
 
 function hesk_suggestKBsearch(isAdmin) {
@@ -238,7 +237,7 @@ function hesk_suggestKBsearch(isAdmin) {
         xmlHttp.send(params);
     }
 
-    setTimeout('hesk_suggestKBsearch(' + isAdmin + ');', 2000);
+    setTimeout(function() { hesk_suggestKBsearch(isAdmin); }, 2000);
 }
 
 function hesk_suggestEmail(emailField, displayDiv, padDiv, isAdmin, allowMultiple) {

inc/knowledgebase_functions.inc.php

@@ -89,12 +89,6 @@ function hesk_kbTopArticles($how_many, $index = 1)
             </thead>
             <tbody>
             <?php
-            /* Get list of articles from the database */
-            $res = hesk_dbQuery("SELECT `t1`.`id`,`t1`.`subject`,`t1`.`dt`, `t1`.`views`,`t1`.`sticky` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_articles` AS `t1`
-            LEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
-            WHERE `t1`.`type`='0' AND `t2`.`type`='0'
-            ORDER BY `t1`.`sticky` DESC, `t1`.`views` DESC, `t1`.`art_order` ASC LIMIT " . intval($how_many));
-
             /* If no results found end here */
             if (hesk_dbNumRows($res) == 0) {
                 $colspan = '';
@@ -109,7 +103,13 @@ function hesk_kbTopArticles($how_many, $index = 1)
             if (!$hesk_settings['kb_views']) {
                 $colspan = 'colspan="2"';
             }
+
+            // Remember what articles are printed for "Top" so we don't print them again in "Latest"
+            $hesk_settings['kb_top_articles_printed'] = array();
+
             while ($article = hesk_dbFetchAssoc($res)) {
+                $hesk_settings['kb_top_articles_printed'][] = $article['id'];
+
                 $icon = 'fa fa-file';
                 $style = '';
 
@@ -176,6 +176,12 @@ function hesk_kbLatestArticles($how_many, $index = 1)
             <thead>
             <tr>
                 <?php
+                // Don't include articles that have already been printed under "Top" articles
+                $sql_top = '';
+                if (isset($hesk_settings['kb_top_articles_printed']) && count($hesk_settings['kb_top_articles_printed'])) {
+                    $sql_top = ' AND `t1`.`id` NOT IN ('.implode(',', $hesk_settings['kb_top_articles_printed']).')';
+                }
+
                 $colspan = '';
                 if (!$hesk_settings['kb_date']) {
                     $colspan = 'colspan="2"';
@@ -183,7 +189,7 @@ function hesk_kbLatestArticles($how_many, $index = 1)
                 /* Get list of articles from the database */
                 $res = hesk_dbQuery("SELECT `t1`.* FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_articles` AS `t1`
                 LEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
-                WHERE `t1`.`type`='0' AND `t2`.`type`='0'
+                WHERE `t1`.`type`='0' AND `t2`.`type`='0' {$sql_top}
                 ORDER BY `t1`.`dt` DESC LIMIT " . intval($how_many));
 
                 /* Show number of views? */
@@ -198,11 +204,6 @@ function hesk_kbLatestArticles($how_many, $index = 1)
             </thead>
             <tbody>
             <?php
-            /* Get list of articles from the database */
-            $res = hesk_dbQuery("SELECT `t1`.* FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_articles` AS `t1`
-			LEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
-			WHERE `t1`.`type`='0' AND `t2`.`type`='0'
-			ORDER BY `t1`.`dt` DESC LIMIT " . intval($how_many));
 
             /* If no results found end here */
             if (hesk_dbNumRows($res) == 0) {

inc/pipe_functions.inc.php

@@ -378,12 +378,12 @@ function hesk_stripQuotedText($message)
 function hesk_isReturnedEmail($tmpvar)
 {
     // Check noreply email addresses
-    if (preg_match('/not?[\-_]reply@/i', $tmpvar['email'])) {
+    if (preg_match('/not?[\-_\.]?reply@/i', $tmpvar['email'])) {
         return true;
     }
 
     // Check mailer daemon email addresses
-    if (preg_match('/mail(er)?[\-_]daemon@/i', $tmpvar['email'])) {
+    if (preg_match('/mail(er)?[\-_\.]?daemon@/i', $tmpvar['email'])) {
         return true;
     }
 

inc/ticket_list.inc.php

@@ -25,11 +25,13 @@ if (!isset($admins)) {
 }
 
 /* List of categories */
-$orderBy = $modsForHesk_settings['category_order_column'];
+if ( ! isset($hesk_settings['categories'])) {
-$hesk_settings['categories'] = array();
+    $orderBy = $modsForHesk_settings['category_order_column'];
-$res2 = hesk_dbQuery('SELECT `id`, `name` FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'categories` WHERE ' . hesk_myCategories('id') . ' ORDER BY `' . $orderBy . '` ASC');
+    $hesk_settings['categories'] = array();
-while ($row = hesk_dbFetchAssoc($res2)) {
+    $res2 = hesk_dbQuery('SELECT `id`, `name` FROM `' . hesk_dbEscape($hesk_settings['db_pfix']) . 'categories` WHERE ' . hesk_myCategories('id') . ' ORDER BY `' . $orderBy . '` ASC');
+    while ($row = hesk_dbFetchAssoc($res2)) {
         $hesk_settings['categories'][$row['id']] = $row['name'];
+    }
 }
 
 /* Current MySQL time */