Netsyms/Mods-for-HESK-Netsyms
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Add get ticket by tracking ID

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This commit is contained in:
Mike Koch 2015-11-06 21:55:06 -05:00
parent 40d8b2b4a4
commit 0a3d50009a
2 changed files with 23 additions and 1 deletions
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2
api/admin/ticket/index.php
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@ -15,6 +15,8 @@ $request_method = $_SERVER['REQUEST_METHOD'];
if ($request_method == 'GET') { if ($request_method == 'GET') {
if (isset($_GET['id'])) { if (isset($_GET['id'])) {
$results = get_ticket_for_id($hesk_settings, $_GET['id']); $results = get_ticket_for_id($hesk_settings, $_GET['id']);
} elseif (isset($_GET['trackid'])) {
$results = get_ticket_by_tracking_id($hesk_settings, $_GET['trackid']);
} else { } else {
$results = get_ticket_for_id($hesk_settings); $results = get_ticket_for_id($hesk_settings);
} }

22
api/dao/ticket_dao.php
View File

@ -12,6 +12,12 @@ function get_ticket_for_id($hesk_settings, $id = NULL) {
return NULL; return NULL;
} }
$results = build_results($response);
return $id == NULL ? $results : $results[0];
}
function build_results($response) {
$results = []; $results = [];
while ($row = hesk_dbFetchAssoc($response)) { while ($row = hesk_dbFetchAssoc($response)) {
$row['id'] = intval($row['id']); $row['id'] = intval($row['id']);
@ -34,5 +40,19 @@ function get_ticket_for_id($hesk_settings, $id = NULL) {
$results[] = $row; $results[] = $row;
} }
return $id == NULL ? $results : $results[0]; return $results;
}
function get_ticket_by_tracking_id($hesk_settings, $trackid) {
$sql = "SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` WHERE `trackid` = '"
. hesk_dbEscape($trackid) . "'";
$response = hesk_dbQuery($sql);
if (hesk_dbNumRows($response) == 0) {
return NULL;
}
$results = build_results($response);
return $results[0];
} }