Netsyms/Mods-for-HESK-Netsyms
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#216 Starting on fixing the knowledgebase

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Mike Koch 2015-04-17 16:27:08 -04:00
parent 50da09b201
commit 0efb2250f3
2 changed files with 119 additions and 130 deletions
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131
inc/knowledgebase_functions.inc.php
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@ -90,13 +90,14 @@ function hesk_kbTopArticles($how_many, $index = 1)
} }
?> ?>
<div class="panel panel-default">
<h4 class="text-left"><?php echo $hesklang['popart']; ?></h4> <div class="panel-heading">
<div class="footerWithBorder blankSpace"></div> <h4 class="text-left"><?php echo $hesklang['popart_no_colon']; ?></h4>
</div>
<table border="0" width="100%"> <table border="0" width="100%" class="table table-striped">
<thead>
<tr> <tr>
<th>&nbsp;</th>
<?php <?php
/* Get list of articles from the database */ /* Get list of articles from the database */
$res = hesk_dbQuery("SELECT `t1`.`id`,`t1`.`subject`,`t1`.`views` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1` $res = hesk_dbQuery("SELECT `t1`.`id`,`t1`.`subject`,`t1`.`views` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
@ -107,16 +108,15 @@ function hesk_kbTopArticles($how_many, $index = 1)
/* Show number of views? */ /* Show number of views? */
if ($hesk_settings['kb_views'] && hesk_dbNumRows($res) != 0) if ($hesk_settings['kb_views'] && hesk_dbNumRows($res) != 0)
{ {
echo '<td class="text-right"><i>' . $hesklang['views'] . '</i></td>'; echo '<th><i>' . $hesklang['views'] . '</i></th>';
} }
?> ?>
</tr> </tr>
</table> </thead>
<tbody>
<?php <?php
/* Get list of articles from the database */ /* Get list of articles from the database */
$res = hesk_dbQuery("SELECT `t1`.`id`,`t1`.`subject`,`t1`.`dt` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1` $res = hesk_dbQuery("SELECT `t1`.`id`,`t1`.`subject`,`t1`.`dt`, `t1`.`views` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id` LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
WHERE `t1`.`type`='0' AND `t2`.`type`='0' WHERE `t1`.`type`='0' AND `t2`.`type`='0'
ORDER BY `t1`.`sticky` DESC, `t1`.`views` DESC, `t1`.`art_order` ASC LIMIT ".intval($how_many)); ORDER BY `t1`.`sticky` DESC, `t1`.`views` DESC, `t1`.`art_order` ASC LIMIT ".intval($how_many));
@ -124,44 +124,36 @@ function hesk_kbTopArticles($how_many, $index = 1)
/* If no results found end here */ /* If no results found end here */
if (hesk_dbNumRows($res) == 0) if (hesk_dbNumRows($res) == 0)
{ {
echo '<p class="text-left"><i>'.$hesklang['noa'].'</i><br />&nbsp;</p>'; $colspan = '';
if (!$hesk_settings['kb_views']) {
$colspan = 'colspan="2"';
}
echo '<tr><td '.$colspan.'><i>'.$hesklang['noa'].'</i></td></tr>';
return true; return true;
} }
/* We have some results, print them out */ /* We have some results, print them out */
?> $colspan = '';
<div align="left"> if (!$hesk_settings['kb_views']) {
<table border="0" cellspacing="1" cellpadding="3" width="100%"> $colspan = 'colspan="2"';
<?php }
while ($article = hesk_dbFetchAssoc($res)) while ($article = hesk_dbFetchAssoc($res))
{ {
echo ' echo '
<tr> <tr>
<td> <td '.$colspan.'>
<table border="0" width="100%" cellspacing="0" cellpadding="0"> <i class="fa fa-file"></i> <a href="knowledgebase.php?article="'.$article['id'].'">'.$article['subject'].'</a>
<tr>
<td width="1" valign="top"><span class="glyphicon glyphicon-file"></span></td>
<td valign="top">&nbsp;<a href="knowledgebase.php?article=' . $article['id'] . '">' . $article['subject'] . '</a></td>
';
if ($hesk_settings['kb_views'])
{
echo '<td valign="top" class="text-right" width="200">' . $article['views'] . '</td>';
}
echo '
</tr>
</table>
</td> </td>
</tr>
'; ';
if ($hesk_settings['kb_views']) {
echo '<td>'.$article['views'].'</td>';
}
echo '</tr>';
} }
?> ?>
</tbody>
</table> </table>
</div> </div>
<br/>
<?php <?php
} // END hesk_kbTopArticles() } // END hesk_kbTopArticles()
@ -201,12 +193,18 @@ function hesk_kbLatestArticles($how_many, $index = 1)
} }
?> ?>
<h4 class="text-left"><?php echo $hesklang['latart']; ?></h4> <div class="panel panel-default">
<div class="footerWithBorder blankSpace"></div> <div class="panel-heading">
<h4 class="text-left"><?php echo $hesklang['latart_no_colon']; ?></h4>
<table border="0" width="100%"> </div>
<table class="table table-striped">
<thead>
<tr> <tr>
<?php <?php
$colspan = '';
if (!$hesk_settings['kb_date']) {
$colspan = 'colspan="2"';
}
/* Get list of articles from the database */ /* Get list of articles from the database */
$res = hesk_dbQuery("SELECT `t1`.* FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1` $res = hesk_dbQuery("SELECT `t1`.* FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id` LEFT JOIN `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_categories` AS `t2` ON `t1`.`catid` = `t2`.`id`
@ -214,15 +212,18 @@ function hesk_kbLatestArticles($how_many, $index = 1)
ORDER BY `t1`.`dt` DESC LIMIT ".intval($how_many)); ORDER BY `t1`.`dt` DESC LIMIT ".intval($how_many));
/* Show number of views? */ /* Show number of views? */
if ($hesk_settings['kb_date'] && hesk_dbNumRows($res) != 0) if (hesk_dbNumRows($res) != 0)
{ {
echo '<td class="text-right"><i>' . $hesklang['dta'] . '</i></td>'; echo '<th '.$colspan.'>&nbsp;</th>';
if ($hesk_settings['kb_date'])
{
echo '<th><i>' . $hesklang['dta'] . '</i></th>';
}
} }
?> ?>
</tr> </tr>
</table> </thead>
<tbody>
<?php <?php
/* Get list of articles from the database */ /* Get list of articles from the database */
$res = hesk_dbQuery("SELECT `t1`.* FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1` $res = hesk_dbQuery("SELECT `t1`.* FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."kb_articles` AS `t1`
@ -233,46 +234,30 @@ function hesk_kbLatestArticles($how_many, $index = 1)
/* If no results found end here */ /* If no results found end here */
if (hesk_dbNumRows($res) == 0) if (hesk_dbNumRows($res) == 0)
{ {
echo '<p class="text-left"><i>'.$hesklang['noa'].'</i><br />&nbsp;</p>'; $colspan = '';
if ($hesk_settings['kb_date']) {
$colspan = 'colspan="2"';
}
echo '<td '.$colspan.'><i>'.$hesklang['noa'].'</i></td>';
return true; return true;
} }
/* We have some results, print them out */ /* We have some results, print them out */
?> $colspan = $hesk_settings['kb_date'] ? '' : 'colspan="2"';
<div align="center">
<table border="0" cellspacing="1" cellpadding="3" width="100%">
<?php
while ($article = hesk_dbFetchAssoc($res)) while ($article = hesk_dbFetchAssoc($res))
{ {
echo ' echo '
<tr> <tr>
<td> <td '.$colspan.'>
<table border="0" width="100%" cellspacing="0" cellpadding="0"> <i class="fa fa-file"></i> <a href="knowledgebase.php?article='.$article['id'].'">'.$article['subject'].'</a>
<tr> </td>';
<td width="1" valign="top"><span class="glyphicon glyphicon-file"></span></td> if ($hesk_settings['kb_date']) {
<td valign="top">&nbsp;<a href="knowledgebase.php?article=' . $article['id'] . '">' . $article['subject'] . '</a></td> echo '<td>' . hesk_date($article['dt'], true) . '</td>';
';
if ($hesk_settings['kb_date'])
{
echo '<td valign="top" class="text-right" width="200">' . hesk_date($article['dt'], true) . '</td>';
} }
echo '</tr>';
echo ' } ?>
</tr>
</table>
</td>
</tr>
';
}
?>
</table>
</div> </div>
&nbsp;
<?php <?php
} // END hesk_kbLatestArticles() } // END hesk_kbLatestArticles()

4
language/en/text.php
View File

@ -21,6 +21,10 @@ $hesklang['_COLLATE']='utf8_unicode_ci';
// This is the email break line that will be used in email piping // This is the email break line that will be used in email piping
$hesklang['EMAIL_HR']='------ Reply above this line ------'; $hesklang['EMAIL_HR']='------ Reply above this line ------';
// ADDED OR MODIFIED IN Mods for HESK 2.2.1
$hesklang['popart_no_colon']='Top Knowledgebase Articles';
$hesklang['latart_no_colon']='Latest Knowledgebase Articles';
// ADDED OR MODIFIED IN Mods for HESK 2.2.0 // ADDED OR MODIFIED IN Mods for HESK 2.2.0
$hesklang['email_templates'] = 'Email templates'; $hesklang['email_templates'] = 'Email templates';
$hesklang['email_templates_intro'] = 'You can edit your plaintext and HTML email templates here.'; $hesklang['email_templates_intro'] = 'You can edit your plaintext and HTML email templates here.';