diff --git a/web-services/repositories/ticketRepository.php b/web-services/repositories/ticketRepository.php
index 51368b7b..d77ea61c 100644
--- a/web-services/repositories/ticketRepository.php
+++ b/web-services/repositories/ticketRepository.php
@@ -1,6 +1,6 @@
 <?php
 
-require('/../models/ticket.php');
+require(__DIR__ . '/../models/ticket.php');
 
 
 class TicketRepository {
@@ -9,8 +9,8 @@ class TicketRepository {
     }
 
     public static function getTicketForId($id, $settings) {
-
         $connection = new mysqli($settings['db_host'], $settings['db_user'], $settings['db_pass'], $settings['db_name']);
+
         if ($connection->connect_error)
         {
             return ('An error occurred when establishing a connection to the database.');
@@ -26,35 +26,6 @@ class TicketRepository {
         return self::generateTicketModel($result);
     }
 
-    public static function getTicketForTrackingId($id, $settings)
-    {
-        $connection = new mysqli($settings['db_host'], $settings['db_user'], $settings['db_pass'], $settings['db_name']);
-        if ($connection->connect_error)
-        {
-            return ('An error occurred when establishing a connection to the database.');
-        }
-
-        $sql = self::getDefaultSql($settings).
-            'WHERE T.trackid = '.$id;
-        $results = $connection->query($sql);
-
-        //-- There should only be one result as Tracking IDs should be unique. If there are two, return a 422 response.
-        if ($results->num_rows > 1)
-        {
-            header(http_response_code(422));
-            return;
-        } elseif ($results->num_rows == 0)
-        {
-            //-- No ticket found. Return a 404.
-            header(http_response_code(404));
-            return;
-        } else {
-            $result = $results->fetch_assoc();
-            $connection->close();
-            return self::generateTicketModel($result);
-        }
-    }
-
     private static function generateTicketModel($result) {
         $ticket = new Ticket();
 
diff --git a/web-services/ticket/getTicket.php b/web-services/ticket/index.php
similarity index 54%
rename from web-services/ticket/getTicket.php
rename to web-services/ticket/index.php
index abe7f05d..2db108b1 100644
--- a/web-services/ticket/getTicket.php
+++ b/web-services/ticket/index.php
@@ -3,21 +3,16 @@
 //-- This service will return ticket information for a specific ticket ID (NOT TRACKING ID)
 header('Content-Type: application/json');
 define('IN_SCRIPT',1);
-define('HESK_PATH','/../../');
+define('HESK_PATH','../../');
 
-require(HESK_PATH . 'hesk_settings.inc.php');
-include('/../repositories/ticketRepository.php');
+include(HESK_PATH . 'hesk_settings.inc.php');
+include(__DIR__ . '/../repositories/ticketRepository.php');
 
 if(isset($_GET['id']))
 {
     $ticket = TicketRepository::getTicketForId($_GET['id'], $hesk_settings);
     echo json_encode($ticket);
 }
-elseif (isset($_GET['trackingid']))
-{
-    $ticket = TicketRepository::getTicketForTrackingId($_GET['trackingid'], $hesk_settings);
-    echo json_encode($ticket);
-}
 else
 {
     header(http_response_code(400));