Netsyms/Mods-for-HESK-Netsyms
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Add null check for ownerless tickets

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This commit is contained in:
Mike Koch 2016-04-23 22:08:38 -04:00
parent a47068c83b
commit 23040e1745
2 changed files with 4 additions and 2 deletions
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2
cron/calendar_reminders.php
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@ -121,7 +121,7 @@ $sql = "SELECT `ticket`.`id` AS `id`, `ticket`.`trackid` AS `trackid`, `ticket`.
`ticket`.`custom17` AS `custom17`, `ticket`.`custom18` AS `custom19`, `ticket`.`custom19` AS `custom19`, `ticket`.`custom20` AS `custom20`, `ticket`.`custom17` AS `custom17`, `ticket`.`custom18` AS `custom19`, `ticket`.`custom19` AS `custom19`, `ticket`.`custom20` AS `custom20`,
`ticket`.`html` AS `html` `ticket`.`html` AS `html`
FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` AS `ticket` FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` AS `ticket`
INNER JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` AS `user` LEFT JOIN `" . hesk_dbEscape($hesk_settings['db_pfix']) . "users` AS `user`
ON `ticket`.`owner` = `user`.`id` ON `ticket`.`owner` = `user`.`id`
WHERE `due_date` IS NOT NULL WHERE `due_date` IS NOT NULL
AND `due_date` <= NOW() AND `due_date` <= NOW()

4
inc/email_functions.inc.php
View File

@ -339,7 +339,9 @@ function mfh_sendOverdueTicketReminder($ticket, $users, $modsForHesk_settings) {
$htmlMessage = hesk_processMessage($htmlMessage, $ticket, 1, 1, 0, $modsForHesk_settings, 1); $htmlMessage = hesk_processMessage($htmlMessage, $ticket, 1, 1, 0, $modsForHesk_settings, 1);
$emails = []; $emails = [];
$emails[] = $ticket['user_email']; if ($ticket['user_email'] != NULL) {
$emails[] = $ticket['user_email'];
}
foreach ($users as $user) { foreach ($users as $user) {
if ($user['email'] != $ticket['user_email'] if ($user['email'] != $ticket['user_email']
&& ($user['isadmin'] || strpos($user['categories'], $ticket['category']) !== false)) { && ($user['isadmin'] || strpos($user['categories'], $ticket['category']) !== false)) {