Netsyms/Mods-for-HESK-Netsyms
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Merge pull request #312 from mkoch227/submit-ticket-quick-help

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#309 Add submit ticket page (staff) to quick help section setting
This commit is contained in:
Mike Koch 2015-08-15 15:27:17 -04:00
commit 2ad48fad38
3 changed files with 14 additions and 3 deletions
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12
admin/new_ticket.php
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@ -137,6 +137,12 @@ require_once(HESK_PATH . 'inc/headerAdmin.inc.php');
/* Print admin navigation */
require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
$columnWidth = 'col-md-8';
$showRs = hesk_dbQuery("SELECT `show` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."quick_help_sections` WHERE `id` = 5");
$show = hesk_dbFetchAssoc($showRs);
if (!$show['show']) {
$columnWidth = 'col-md-10 col-md-offset-1';
}
?>
<ol class="breadcrumb">
@ -144,6 +150,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
<li class="active"><?php echo $hesklang['nti2']; ?></li>
</ol>
<div class="row" style="margin-top: 20px">
<?php if ($columnWidth == 'col-md-8'): ?>
<div class="col-md-4">
<div class="panel panel-default">
<div class="panel-heading"><?php echo $hesklang['quick_help']; ?></div>
@ -154,7 +161,8 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
</div>
</div>
</div>
<div class="col-md-8">
<?php endif; ?>
<div class="<?php echo $columnWidth; ?>">
<?php
/* This will handle error, success and notice messages */
hesk_handle_messages();
@ -1063,7 +1071,7 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
</div>
</form>
</div>
</div>
<?php
// Request for the users location if enabled

2
install/mods-for-hesk/sql/installSql.php
View File

@ -570,6 +570,8 @@ function execute240Scripts() {
VALUES ('view_ticket', '1')");
executeQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."quick_help_sections` (`location`, `show`)
VALUES ('knowledgebase', '1')");
executeQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."quick_help_sections` (`location`, `show`)
VALUES ('staff_create_ticket', '1')");
// Setup status improvement tables
executeQuery("CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."text_to_status_xref` (

3
language/en/text.php
View File

@ -29,9 +29,10 @@ $hesklang['category_sort_help'] = 'Determines if categories shown on the manage
sorted alphabetically.';
$hesklang['quick_help_sections'] = 'Quick Help Sections';
$hesklang['quick_help_sections_help'] = 'Check the checkbox to show the "Quick Help" sections on the left-hand side, or uncheck to not show.';
$hesklang['create_ticket'] = 'Create ticket';
$hesklang['create_ticket'] = 'Create ticket (customers)';
$hesklang['view_ticket_form'] = 'View ticket form';
$hesklang['knowledgebase'] = 'Knowledgebase section';
$hesklang['staff_create_ticket'] = 'Create ticket (staff)';
$hesklang['allow_rich_text_for_tickets'] = 'Allow rich text for tickets';
$hesklang['allow_rich_text_for_tickets_help'] = 'Allow staff and customers to use rich text formatting when writing ticket messages / replies.';
$hesklang['click_to_edit_name'] = 'Click to edit name';