Netsyms/Mods-for-HESK-Netsyms
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#66 Business Logic portion of emails to admins are done.

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Still need to add the option to the edit user / profile page
This commit is contained in:
Mike Koch 2014-11-24 21:46:08 -05:00
parent 219b722917
commit 3d4c0a99b7
1 changed files with 34 additions and 38 deletions
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12
admin/admin_ticket.php
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@ -241,14 +241,10 @@ if (isset($_POST['notemsg']) && hesk_token_check('POST'))
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` (`ticket`,`who`,`dt`,`message`) VALUES ('".intval($ticket['id'])."','".intval($_SESSION['id'])."',NOW(),'".hesk_dbEscape($msg)."')"); hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."notes` (`ticket`,`who`,`dt`,`message`) VALUES ('".intval($ticket['id'])."','".intval($_SESSION['id'])."',NOW(),'".hesk_dbEscape($msg)."')");
/* Notify assigned staff that a note has been added if needed */ /* Notify assigned staff that a note has been added if needed */
if ($ticket['owner'] && $ticket['owner'] != $_SESSION['id']) $users = hesk_dbQuery("SELECT `email`, `notify_note` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE (`id`='".intval($ticket['owner'])."' OR (`isadmin` = '1' AND `notify_note_unassigned` = '1')) AND `id` <> '".intval($_SESSION['id'])."'");
{
$res = hesk_dbQuery("SELECT `email`, `notify_note` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."users` WHERE `id`='".intval($ticket['owner'])."' LIMIT 1");
if (hesk_dbNumRows($res) == 1) if (hesk_dbNumRows($users) > 0)
{ {
$owner = hesk_dbFetchAssoc($res);
// 1. Generate the array with ticket info that can be used in emails // 1. Generate the array with ticket info that can be used in emails
$info = array( $info = array(
'email' => $ticket['email'], 'email' => $ticket['email'],
@ -282,10 +278,10 @@ if (isset($_POST['notemsg']) && hesk_token_check('POST'))
$message = hesk_getEmailMessage('new_note',$ticket,1); $message = hesk_getEmailMessage('new_note',$ticket,1);
/* Send email to staff */ /* Send email to staff */
hesk_mail($owner['email'], $subject, $message); while ($user = hesk_dbFetchAssoc($users)) {
hesk_mail($user['email'], $subject, $message);
} }
} }
} }
header('Location: admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999)); header('Location: admin_ticket.php?track='.$trackingID.'&Refresh='.mt_rand(10000,99999));
exit(); exit();