';
$autorefreshInSeconds = $_SESSION['autorefresh'] / 1000;
- if ($autorefreshInSeconds >= MINIMUM_REFRESH_THRESHOLD_IN_SECONDS) {
- echo $hesklang['autorefresh'] . ' ' . $autorefreshInSeconds . ' ' . $hesklang['abbr']['second'];
- ?>
-
-
+
+
+
+
+
+
+
+
+
+
+
+ + + +
 |
+ + |  |
+
| > + > + | +
+ + + +
+
+
+
+
+
+
+ $hesk_settings['cat_show_select'])
+ {
+ ?>
+
+
+
+ -
+ $v)
+ {
+ echo '
- » '.$v.' '; + } + ?> +
+ + $v) { - if ($v['use'] && isset($_REQUEST[$k])) { + if ($v['use']==1 && isset($_REQUEST[$k])) { $_SESSION['c_' . $k] = $_REQUEST[$k]; } } @@ -131,10 +230,6 @@ function print_add_ticket() $_SESSION['isnotice'] = array(); } - if (!isset($_SESSION['c_category']) && !$hesk_settings['select_cat']) { - $_SESSION['c_category'] = 0; - } - hesk_cleanSessionVars('already_submitted'); // Tell header to load reCaptcha API if needed @@ -143,6 +238,29 @@ function print_add_ticket() } define('PAGE_TITLE', 'CUSTOMER_TICKET'); + + // Get categories + $hesk_settings['categories'] = array(); + $res = hesk_dbQuery("SELECT `id`, `name` FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."categories` WHERE `type`='0' ORDER BY `cat_order` ASC"); + while ($row=hesk_dbFetchAssoc($res)) { + $hesk_settings['categories'][$row['id']] = $row['name']; + } + + $number_of_categories = count($hesk_settings['categories']); + + if ($number_of_categories == 0) { + $category = 1; + } elseif ($number_of_categories == 1) { + $category = current(array_keys($hesk_settings['categories'])); + } else { + $category = isset($_GET['catid']) ? hesk_REQUEST('catid'): hesk_REQUEST('category'); + + // Force the customer to select a category? + if (!isset($hesk_settings['categories'][$category])) { + return print_select_category($number_of_categories); + } + } + // Print header $hesk_settings['tmp_title'] = $hesk_settings['hesk_title'] . ' - ' . $hesklang['submit_ticket']; require_once(HESK_PATH . 'inc/header.inc.php'); @@ -151,7 +269,16 @@ function print_add_ticket() @@ -199,8 +326,8 @@ function print_add_ticket() enctype="multipart/form-data" >
-
+
-
+
placeholder=""
data-error="" required>
@@ -237,8 +364,8 @@ function print_add_ticket()
if ($hesk_settings['confirm_email']) {
?>
-
+
-
+
2 ORDER BY `" . $orderBy . "` ASC");
-
- if (hesk_dbNumRows($res) == 1) {
- // Only 1 public category, no need for a select box
- $row = hesk_dbFetchAssoc($res);
- echo '';
- } elseif (hesk_dbNumRows($res) < 1) {
- // No public categories, set it to default one
- echo '';
- } else {
- ?>
-
+ '.$v['name:'].' '.$v['req'].'
+ ';
- echo '';
+ echo '
+
+ ';
break;
/* Select drop-down box */
case 'select':
- //Clean up multiple dashes or whitespaces
- $formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
- $formattedId = preg_replace("/[\s_]/", "-", $formattedId);
- $cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
- echo '
-
-
-
- $v) {
+ foreach ($hesk_settings['custom_fields'] as $k=>$v)
+ {
+ if ($v['use']==1 && $v['place']==0 && hesk_is_custom_field_in_category($k, $category) )
+ {
- if ($v['use'] && $v['place'] == 0) {
- if ($modsForHesk_settings['custom_field_setting']) {
- $v['name'] = $hesklang[$v['name']];
- }
-
- $required = $v['req'] ? 'required' : '';
$v['req'] = $v['req'] ? '*' : '';
- if ($v['type'] == 'checkbox' || $v['type'] == 'multiselect') {
+ if ($v['type'] == 'checkbox')
+ {
$k_value = array();
- if (isset($_SESSION["c_$k"]) && is_array($_SESSION["c_$k"])) {
- foreach ($_SESSION["c_$k"] as $myCB) {
+ if (isset($_SESSION["c_$k"]) && is_array($_SESSION["c_$k"]))
+ {
+ foreach ($_SESSION["c_$k"] as $myCB)
+ {
$k_value[] = stripslashes(hesk_input($myCB));
}
}
- } elseif (isset($_SESSION["c_$k"])) {
- $k_value = stripslashes(hesk_input($_SESSION["c_$k"]));
- } else {
- $k_value = '';
+ }
+ elseif (isset($_SESSION["c_$k"]))
+ {
+ $k_value = stripslashes(hesk_input($_SESSION["c_$k"]));
+ }
+ else
+ {
+ $k_value = '';
}
- switch ($v['type']) {
+ switch ($v['type'])
+ {
/* Radio box */
case 'radio':
- //Clean up multiple dashes or whitespaces
- $formattedId = preg_replace("/[\s-]+/", " ", $v['name']);
- $formattedId = preg_replace("/[\s_]/", "-", $formattedId);
+ echo '
+
-
-
-
-
- ';
+ $cls = in_array($k,$_SESSION['iserror']) ? ' class="isError" ' : '';
- $options = explode('#HESK#', $v['value']);
- $cls = in_array($k, $_SESSION['iserror']) ? ' class="isError" ' : '';
-
- foreach ($options as $option) {
-
- if (strlen($k_value) == 0 || $k_value == $option) {
+ foreach ($v['value']['radio_options'] as $option)
+ {
+ if (strlen($k_value) == 0 || $k_value == $option)
+ {
$k_value = $option;
$checked = 'checked="checked"';
- } else {
+ }
+ else
+ {
$checked = '';
}
- echo '
'; + echo '
'; } - echo ''; - echo '
'; + echo '
'; } - echo ''; - echo '
-