Netsyms/Mods-for-HESK-Netsyms
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#326 Some more user agent stuff

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This commit is contained in:
Mike Koch 2015-09-06 18:34:58 -04:00
parent ce8c681a2c
commit 40e97ede1a
5 changed files with 25 additions and 4 deletions
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5
admin/admin_submit_ticket.php
View File

@ -281,6 +281,11 @@ $tmpvar['longitude'] = hesk_POST('longitude', 'E-4');
$tmpvar['html'] = $modsForHesk_settings['rich_text_for_tickets'];
// Set user agent and screen res to null
$tmpvar['user_agent'] = NULL;
$tmpvar['screen_resolution_height'] = NULL;
$tmpvar['screen_resolution_width'] = NULL;
// Insert ticket to database
$ticket = hesk_newTicket($tmpvar);

4
admin/admin_ticket.php
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@ -884,7 +884,9 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
}
if ($ticket['user_agent'] !== NULL
&& $ticket['screen_resolution_height'] !== NULL
&& $ticket['screen_resolution_width'] !== NULL):
&& $ticket['screen_resolution_height'] != 0
&& $ticket['screen_resolution_width'] !== NULL
&& $ticket['screen_resolution_width'] != 0):
?>
<span data-toggle="modal" data-target="#user-agent-modal" style="cursor: pointer">
<i class="fa fa-desktop" data-toggle="tooltip"

9
inc/posting_functions.inc.php
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@ -55,7 +55,6 @@ function hesk_newTicket($ticket, $isVerified = true)
$tableName = $isVerified ? 'tickets' : 'stage_tickets';
$ticket['message'] = htmLawed($ticket['message'], array('safe' => 1, 'deny_attribute'=>'style'));
$userAgent = $_SERVER["HTTP_USER_AGENT"];
// Insert ticket into database
hesk_dbQuery("
@ -102,7 +101,9 @@ function hesk_newTicket($ticket, $isVerified = true)
`latitude`,
`longitude`,
`html`,
`user_agent`
`user_agent`,
`screen_resolution_height`,
`screen_resolution_width`
)
VALUES
(
@ -147,7 +148,9 @@ function hesk_newTicket($ticket, $isVerified = true)
'".hesk_dbEscape($ticket['latitude'])."',
'".hesk_dbEscape($ticket['longitude'])."',
'".hesk_dbEscape($ticket['html'])."',
'".hesk_dbEscape($userAgent)."'
'".hesk_dbEscape($ticket['user_agent'])."',
'".hesk_dbEscape($ticket['screen_resolution_height'])."',
'".hesk_dbEscape($ticket['screen_resolution_width'])."'
)
");

6
index.php
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@ -1055,8 +1055,14 @@ if (!$show['show']) {
<div class="col-md-9 col-md-offset-3">
<input type="hidden" id="latitude" name="latitude" value="E-0">
<input type="hidden" id="longitude" name="longitude" value="E-0">
<input type="hidden" id="screen-resolution-height" name="screen_resolution_height">
<input type="hidden" id="screen-resolution-width" name="screen_resolution_width">
<input type="hidden" name="token" value="<?php hesk_token_echo(); ?>">
<input class="btn btn-default" type="submit" value="<?php echo $hesklang['sub_ticket']; ?>">
<script>
$('#screen-resolution-height').prop('value', screen.height);
$('#screen-resolution-width').prop('value', screen.width);
</script>
</div>
</div>

5
submit_ticket.php
View File

@ -452,6 +452,11 @@ $tmpvar['longitude'] = hesk_POST('longitude');
// Set html
$tmpvar['html'] = $modsForHesk_settings['rich_text_for_tickets_for_customers'];
// Set screen res and user agent
$tmpvar['screen_resolution_height'] = hesk_POST('screen_resolution_height');
$tmpvar['screen_resolution_width'] = hesk_POST('screen_resolution_width');
$tmpvar['user_agent'] = $_SERVER['HTTP_USER_AGENT'];
// Should the helpdesk validate emails?
$createTicket = true;
if ($modsForHesk_settings['customer_email_verification_required'])