Majority of create ticket logic done. Just need to add attachments(?) and retriever SQL-specific fields

api/BusinessLogic/Tickets/Autoassigner.php

@@ -0,0 +1,21 @@
+<?php
+/**
+ * Created by PhpStorm.
+ * User: mkoch
+ * Date: 2/12/2017
+ * Time: 4:54 PM
+ */
+
+namespace BusinessLogic\Tickets;
+
+
+class Autoassigner {
+    /**
+     * @param $categoryId int
+     * @param $heskSettings array
+     * @return int|null The user ID, or null if no user found
+     */
+    function getNextUserForTicket($categoryId, $heskSettings) {
+        return 0;
+    }
+}

api/BusinessLogic/Tickets/CreateTicketByCustomerModel.php

@@ -3,7 +3,6 @@
 namespace BusinessLogic\Tickets;
 
 class CreateTicketByCustomerModel {
-    // Metadata
     /**
      * @var string
      */
@@ -24,7 +23,6 @@ class CreateTicketByCustomerModel {
      */
     public $category;
 
-    // Message
     /**
      * @var string
      */
@@ -35,13 +33,18 @@ class CreateTicketByCustomerModel {
      */
     public $message;
 
+    /**
+     * @var bool
+     */
+    public $html;
+
     /**
      * @var array
      */
     public $customFields;
 
     /**
-     * @var double[]|null
+     * @var string[]|null The latitude/longitude pair, or relevant error code (E-#)
      */
     public $location;
 

api/BusinessLogic/Tickets/Ticket.php

@@ -112,7 +112,7 @@ class Ticket {
     public $name;
 
     /**
-     * @var string
+     * @var string|null
      */
     public $email;
 
@@ -127,12 +127,12 @@ class Ticket {
     public $priorityId;
 
     /**
-     * @var string
+     * @var string|null
      */
     public $subject;
 
     /**
-     * @var string
+     * @var string|null
      */
     public $message;
 
@@ -202,7 +202,7 @@ class Ticket {
     public $numberOfStaffReplies;
 
     /**
-     * @var int
+     * @var int|null
      */
     public $ownerId;
 

api/BusinessLogic/Tickets/TicketCreator.php

@@ -16,14 +16,20 @@ class TicketCreator {
      */
     private $trackingIdGenerator;
 
+    /**
+     * @var $autoassigner Autoassigner
+     */
+    private $autoassigner;
+
     /**
      * @var $ticketGateway TicketGateway
      */
     private $ticketGateway;
 
-    function __construct($newTicketValidator, $trackingIdGenerator, $ticketGateway) {
+    function __construct($newTicketValidator, $trackingIdGenerator, $autoassigner, $ticketGateway) {
         $this->newTicketValidator = $newTicketValidator;
         $this->trackingIdGenerator = $trackingIdGenerator;
+        $this->autoassigner = $autoassigner;
         $this->ticketGateway = $ticketGateway;
     }
 
@@ -50,15 +56,27 @@ class TicketCreator {
         $ticket = new Ticket();
         $ticket->trackingId = $this->trackingIdGenerator->generateTrackingId($heskSettings);
 
-        //-- TODO suggested kb articles
+        if ($heskSettings['autoassign']) {
+            $ticket->ownerId = $this->autoassigner->getNextUserForTicket($ticketRequest->category, $heskSettings);
+        }
 
-        //-- TODO owner/autoassign logic
+        // Transform one-to-one properties
+        $ticket->name = $ticketRequest->name;
+        $ticket->email = $ticketRequest->email;
+        $ticket->priorityId = $ticketRequest->priority;
+        $ticket->categoryId = $ticketRequest->category;
+        $ticket->subject = $ticketRequest->subject;
+        $ticket->message = $ticketRequest->message;
+        $ticket->usesHtml = $ticketRequest->html;
+        $ticket->customFields = $ticketRequest->customFields;
+        $ticket->location = $ticketRequest->location;
+        $ticket->suggestedArticles = $ticketRequest->suggestedKnowledgebaseArticleIds;
+        $ticket->userAgent = $ticketRequest->userAgent;
+        $ticket->screenResolution = $ticketRequest->screenResolution;
 
-        //-- TODO latitude/longitude
+        $ticket = $this->ticketGateway->createTicket($ticket, $heskSettings);
 
-        //-- TODO HTML flag
+        //-- TODO get SQL-generated fields
-
-        $this->ticketGateway->createTicket($ticket, $heskSettings);
 
         return $ticket;
     }

api/DataAccess/Tickets/TicketGateway.php

@@ -86,6 +86,7 @@ class TicketGateway extends CommonDao {
     /**
      * @param $ticket Ticket
      * @param $heskSettings
+     * @return Ticket
      */
     function createTicket($ticket, $heskSettings) {
         global $hesklang;
@@ -186,5 +187,7 @@ class TicketGateway extends CommonDao {
             {$customWhat}
         )
         ";
+
+        return $ticket;
     }
 }

api/Tests/BusinessLogic/Tickets/TicketCreatorTests/CreateTicketForCustomerTest.php

@@ -10,6 +10,7 @@ namespace BusinessLogic\Tickets\TicketCreatorTests;
 
 
 use BusinessLogic\Security\UserContext;
+use BusinessLogic\Tickets\Autoassigner;
 use BusinessLogic\Tickets\CreateTicketByCustomerModel;
 use BusinessLogic\Tickets\NewTicketValidator;
 use BusinessLogic\Tickets\TicketCreator;
@@ -36,6 +37,11 @@ class CreateTicketTest extends TestCase {
      */
     private $trackingIdGenerator;
 
+    /**
+     * @var $autoassigner \PHPUnit_Framework_MockObject_MockObject
+     */
+    private $autoassigner;
+
     /**
      * @var $ticketRequest CreateTicketByCustomerModel
      */
@@ -65,8 +71,9 @@ class CreateTicketTest extends TestCase {
         $this->ticketGateway = $this->createMock(TicketGateway::class);
         $this->newTicketValidator = $this->createMock(NewTicketValidator::class);
         $this->trackingIdGenerator = $this->createMock(TrackingIdGenerator::class);
+        $this->autoassigner = $this->createMock(Autoassigner::class);
 
-        $this->ticketCreator = new TicketCreator($this->newTicketValidator, $this->trackingIdGenerator, $this->ticketGateway);
+        $this->ticketCreator = new TicketCreator($this->newTicketValidator, $this->trackingIdGenerator, $this->autoassigner, $this->ticketGateway);
 
         $this->ticketRequest = new CreateTicketByCustomerModel();
         $this->ticketRequest->name = 'Name';
@@ -82,12 +89,15 @@ class CreateTicketTest extends TestCase {
             'require_subject' => 1,
             'require_message' => 1,
             'custom_fields' => array(),
+            'autoassign' => 0,
         );
         $this->modsForHeskSettings = array();
         $this->userContext = new UserContext();
 
         $this->newTicketValidator->method('validateNewTicketForCustomer')->willReturn(new ValidationModel());
         $this->trackingIdGenerator->method('generateTrackingId')->willReturn('123-456-7890');
+        $this->autoassigner->method('getNextUserForTicket')->willReturn(1);
+        $this->ticketGateway->method('createTicket')->will($this->returnArgument(0));
     }
 
     function testItSavesTheTicketToTheDatabase() {
@@ -105,4 +115,58 @@ class CreateTicketTest extends TestCase {
         //-- Assert
         self::assertThat($ticket->trackingId, self::equalTo('123-456-7890'));
     }
+
+    function testItSetsTheNextUserForAutoassign() {
+        //-- Arrange
+        $this->heskSettings['autoassign'] = 1;
+
+        //-- Act
+        $ticket = $this->ticketCreator->createTicketByCustomer($this->ticketRequest, $this->heskSettings, $this->modsForHeskSettings, $this->userContext);
+
+        //-- Assert
+        self::assertThat($ticket->ownerId, self::equalTo(1));
+    }
+
+    function testItDoesntCallTheAutoassignerWhenDisabledInHesk() {
+        //-- Act
+        $ticket = $this->ticketCreator->createTicketByCustomer($this->ticketRequest, $this->heskSettings, $this->modsForHeskSettings, $this->userContext);
+
+        //-- Assert
+        self::assertThat($ticket->ownerId, self::equalTo(null));
+    }
+
+    function testItTransformsTheBasicProperties() {
+        //-- Arrange
+        $this->ticketRequest->name = 'Name';
+        $this->ticketRequest->email = 'some@email.test';
+        $this->ticketRequest->priority = Priority::MEDIUM;
+        $this->ticketRequest->category = 1;
+        $this->ticketRequest->subject = 'Subject';
+        $this->ticketRequest->message = 'Message';
+        $this->ticketRequest->html = false;
+        $this->ticketRequest->customFields = array(
+            1 => 'something'
+        );
+        $this->ticketRequest->location = ['10.157', '-10.177'];
+        $this->ticketRequest->suggestedKnowledgebaseArticleIds = [1, 2, 3];
+        $this->ticketRequest->userAgent = 'UserAgent';
+        $this->ticketRequest->screenResolution = [1400, 900];
+
+        //-- Act
+        $ticket = $this->ticketCreator->createTicketByCustomer($this->ticketRequest, $this->heskSettings, $this->modsForHeskSettings, $this->userContext);
+
+        //-- Assert
+        self::assertThat($ticket->name, self::equalTo($this->ticketRequest->name));
+        self::assertThat($ticket->email, self::equalTo($this->ticketRequest->email));
+        self::assertThat($ticket->priorityId, self::equalTo($this->ticketRequest->priority));
+        self::assertThat($ticket->categoryId, self::equalTo($this->ticketRequest->category));
+        self::assertThat($ticket->subject, self::equalTo($this->ticketRequest->subject));
+        self::assertThat($ticket->message, self::equalTo($this->ticketRequest->message));
+        self::assertThat($ticket->usesHtml, self::equalTo($this->ticketRequest->html));
+        self::assertThat($ticket->customFields[1], self::equalTo($this->ticketRequest->customFields[1]));
+        self::assertThat($ticket->location, self::equalTo($this->ticketRequest->location));
+        self::assertThat($ticket->suggestedArticles, self::equalTo($this->ticketRequest->suggestedKnowledgebaseArticleIds));
+        self::assertThat($ticket->userAgent, self::equalTo($this->ticketRequest->userAgent));
+        self::assertThat($ticket->screenResolution, self::equalTo($this->ticketRequest->screenResolution));
+    }
 }