Netsyms/Mods-for-HESK-Netsyms
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Now the admin ticket page respects all closed statuses

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This commit is contained in:
Mike Koch 2014-06-25 08:48:43 -04:00
parent 5a8a4abb2f
commit 4d1298626d
1 changed files with 5 additions and 1 deletions
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6
admin/admin_ticket.php
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@ -555,7 +555,11 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
} }
} }
if ($ticket['status'] != $staffClosedOptionStatus['ID']) $isTicketClosedSql = 'SELECT `IsClosed` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE `ID` = '.$ticket['status'];
$isTicketClosedRow = hesk_dbQuery($isTicketClosedSql)->fetch_assoc();
$isTicketClosed = $isTicketClosedRow['IsClosed'];
if ($isTicketClosed == 0) // Ticket is still open
{ {
echo '<a echo '<a
href="change_status.php?track='.$trackingID.'&amp;s='.$staffClosedOptionStatus['ID'].'&amp;Refresh='.$random.'&amp;token='.hesk_token_echo(0).'">'.$hesklang['close_action'].'</a>'; href="change_status.php?track='.$trackingID.'&amp;s='.$staffClosedOptionStatus['ID'].'&amp;Refresh='.$random.'&amp;token='.hesk_token_echo(0).'">'.$hesklang['close_action'].'</a>';