Starting to work on reply API endpoint
This commit is contained in:
Mike Koch
parent
d97fe5a81c
commit
669edf832c
@ -34,4 +34,47 @@ class Helpers extends \BaseClass {
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static function heskHtmlSpecialCharsDecode($in) {
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static function heskHtmlSpecialCharsDecode($in) {
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return str_replace(array('&', '<', '>', '"'), array('&', '<', '>', '"'), $in);
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return str_replace(array('&', '<', '>', '"'), array('&', '<', '>', '"'), $in);
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}
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}
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static function heskMakeUrl($text, $class = '', $shortenLinks = true) {
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if (!defined('MAGIC_URL_EMAIL')) {
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define('MAGIC_URL_EMAIL', 1);
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define('MAGIC_URL_FULL', 2);
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define('MAGIC_URL_LOCAL', 3);
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define('MAGIC_URL_WWW', 4);
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}
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$class = ($class) ? ' class="' . $class . '"' : '';
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// matches a xxxx://aaaaa.bbb.cccc. ...
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$text = preg_replace_callback(
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'#(^|[\n\t (>.])(' . "[a-z][a-z\d+]*:/{2}(?:(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})+|[0-9.]+|\[[a-z0-9.]+:[a-z0-9.]+:[a-z0-9.:]+\])(?::\d*)?(?:/(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})*)*(?:\?(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?(?:\#(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?" . ')#iu',
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create_function(
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"\$matches",
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"return make_clickable_callback(MAGIC_URL_FULL, \$matches[1], \$matches[2], '', '$class', '$shortenLinks');"
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),
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$text
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);
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// matches a "www.xxxx.yyyy[/zzzz]" kinda lazy URL thing
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$text = preg_replace_callback(
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'#(^|[\n\t (>])(' . "www\.(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})+(?::\d*)?(?:/(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@|]+|%[\dA-F]{2})*)*(?:\?(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?(?:\#(?:[^\p{C}\p{Z}\p{S}\p{P}\p{Nl}\p{No}\p{Me}\x{1100}-\x{115F}\x{A960}-\x{A97C}\x{1160}-\x{11A7}\x{D7B0}-\x{D7C6}\x{20D0}-\x{20FF}\x{1D100}-\x{1D1FF}\x{1D200}-\x{1D24F}\x{0640}\x{07FA}\x{302E}\x{302F}\x{3031}-\x{3035}\x{303B}]*[\x{00B7}\x{0375}\x{05F3}\x{05F4}\x{30FB}\x{002D}\x{06FD}\x{06FE}\x{0F0B}\x{3007}\x{00DF}\x{03C2}\x{200C}\x{200D}\pL0-9\-._~!$&'(*+,;=:@/?|]+|%[\dA-F]{2})*)?" . ')#iu',
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create_function(
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"\$matches",
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"return make_clickable_callback(MAGIC_URL_WWW, \$matches[1], \$matches[2], '', '$class', '$shortenLinks');"
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),
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$text
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);
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// matches an email address
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$text = preg_replace_callback(
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'/(^|[\n\t (>])(' . '((?:[\w\!\#$\%\&\'\*\+\-\/\=\?\^\`{\|\}\~]+\.)*(?:[\w\!\#$\%\'\*\+\-\/\=\?\^\`{\|\}\~]|&)+)@((((([a-z0-9]{1}[a-z0-9\-]{0,62}[a-z0-9]{1})|[a-z])\.)+[a-z]{2,63})|(\d{1,3}\.){3}\d{1,3}(\:\d{1,5})?)' . ')/iu',
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create_function(
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"\$matches",
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"return make_clickable_callback(MAGIC_URL_EMAIL, \$matches[1], \$matches[2], '', '$class', '$shortenLinks');"
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),
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$text
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);
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return $text;
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}
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}
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}
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12
api/BusinessLogic/Tickets/CreateReplyRequest.php
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12
api/BusinessLogic/Tickets/CreateReplyRequest.php
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@ -0,0 +1,12 @@
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<?php
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namespace BusinessLogic\Tickets;
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class CreateReplyRequest {
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public $trackingId;
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public $emailAddress;
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public $replyMessage;
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public $hasHtml;
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public $ipAddress;
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}
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60
api/BusinessLogic/Tickets/ReplyCreator.php
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60
api/BusinessLogic/Tickets/ReplyCreator.php
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@ -0,0 +1,60 @@
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<?php
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namespace BusinessLogic\Tickets;
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use BusinessLogic\Emails\EmailSenderHelper;
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use BusinessLogic\Exceptions\ApiFriendlyException;
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use BusinessLogic\Helpers;
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use BusinessLogic\Security\UserContext;
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use BusinessLogic\ValidationModel;
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use DataAccess\AuditTrail\AuditTrailGateway;
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use DataAccess\Security\UserGateway;
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use DataAccess\Statuses\StatusGateway;
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use DataAccess\Tickets\TicketGateway;
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class ReplyCreator {
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private $statusGateway;
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private $ticketGateway;
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private $emailSenderHelper;
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private $userGateway;
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private $auditTrailGateway;
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public function __construct(StatusGateway $statusGateway,
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TicketGateway $ticketGateway,
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EmailSenderHelper $emailSenderHelper,
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UserGateway $userGateway,
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AuditTrailGateway $auditTrailGateway) {
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$this->statusGateway = $statusGateway;
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$this->ticketGateway = $ticketGateway;
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$this->emailSenderHelper = $emailSenderHelper;
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$this->userGateway = $userGateway;
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$this->auditTrailGateway = $auditTrailGateway;
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}
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/**
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* @param $replyRequest CreateReplyRequest
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* @param $heskSettings array
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* @param $modsForHeskSettings array
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* @param $userContext UserContext
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* @throws ApiFriendlyException
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*/
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function createReplyByCustomer($replyRequest, $heskSettings, $modsForHeskSettings, $userContext) {
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$ticket = $this->ticketGateway->getTicketByTrackingId($replyRequest->trackingId, $heskSettings);
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if ($ticket === null) {
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throw new ApiFriendlyException("Ticket with tracking ID {$replyRequest->trackingId} not found.",
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"Ticket not found", 404);
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}
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$validationModel = new ValidationModel();
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if (!strlen($replyRequest->replyMessage)) {
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$validationModel->errorKeys[] = 'MESSAGE_REQUIRED';
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}
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if ($modsForHeskSettings['rich_text_for_tickets_for_customers']) {
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$replyRequest->replyMessage = Helpers::heskMakeUrl($replyRequest->replyMessage);
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$replyRequest->replyMessage = nl2br($replyRequest->replyMessage);
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}
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}
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}
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