diff --git a/admin/admin_ticket.php b/admin/admin_ticket.php
index 4b7e3081..816c3c22 100644
--- a/admin/admin_ticket.php
+++ b/admin/admin_ticket.php
@@ -1996,6 +1996,10 @@ function hesk_printReplyForm()
                             <?php
                             $statuses = mfh_getAllStatuses();
                             foreach ($statuses as $status) {
+                                if ($status['IsClosed'] == '1' && !$can_resolve) {
+                                    continue;
+                                }
+
                                 echo '<li><a>
                                         <button class="dropdown-submit" type="submit" name="submit_as_status" value="' . $status['ID'] . '"">
                                             ' . $hesklang['submit_reply'] . ' ' . $hesklang['and_change_status_to'] . ' <b>
@@ -2078,26 +2082,12 @@ function hesk_printCanned()
             myMsg = myMsg.replace(/%%HESK_NAME%%/g, '<?php echo hesk_jsString($ticket['name']); ?>');
             myMsg = myMsg.replace(/%%HESK_EMAIL%%/g, '<?php echo hesk_jsString($ticket['email']); ?>');
             myMsg = myMsg.replace(/%%HESK_OWNER%%/g, '<?php echo hesk_jsString( isset($admins[$ticket['owner']]) ? $admins[$ticket['owner']] : ''); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom1%%/g, '<?php echo hesk_jsString($ticket['custom1']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom2%%/g, '<?php echo hesk_jsString($ticket['custom2']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom3%%/g, '<?php echo hesk_jsString($ticket['custom3']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom4%%/g, '<?php echo hesk_jsString($ticket['custom4']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom5%%/g, '<?php echo hesk_jsString($ticket['custom5']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom6%%/g, '<?php echo hesk_jsString($ticket['custom6']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom7%%/g, '<?php echo hesk_jsString($ticket['custom7']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom8%%/g, '<?php echo hesk_jsString($ticket['custom8']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom9%%/g, '<?php echo hesk_jsString($ticket['custom9']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom10%%/g, '<?php echo hesk_jsString($ticket['custom10']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom11%%/g, '<?php echo hesk_jsString($ticket['custom11']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom12%%/g, '<?php echo hesk_jsString($ticket['custom12']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom13%%/g, '<?php echo hesk_jsString($ticket['custom13']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom14%%/g, '<?php echo hesk_jsString($ticket['custom14']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom15%%/g, '<?php echo hesk_jsString($ticket['custom15']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom16%%/g, '<?php echo hesk_jsString($ticket['custom16']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom17%%/g, '<?php echo hesk_jsString($ticket['custom17']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom18%%/g, '<?php echo hesk_jsString($ticket['custom18']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom19%%/g, '<?php echo hesk_jsString($ticket['custom19']); ?>');
-            myMsg = myMsg.replace(/%%HESK_custom20%%/g, '<?php echo hesk_jsString($ticket['custom20']); ?>');
+
+            <?php
+            for ($i=1; $i<=50; $i++) {
+                echo 'myMsg = myMsg.replace(/%%HESK_custom'.$i.'%%/g, \''.hesk_jsString($ticket['custom'.$i]).'\');';
+            }
+            ?>
 
             if (document.getElementById) {
                 if (document.getElementById('moderep').checked) {