Merge branch 'old-web-services' into web-services
Conflicts: README.md
This commit is contained in:
Mike Koch
commit
71911acc35
51
web-services/models/ticket.php
Normal file
51
web-services/models/ticket.php
Normal file
@ -0,0 +1,51 @@
|
||||
<?php
|
||||
|
||||
class Ticket{
|
||||
public $id;
|
||||
public $trackingId;
|
||||
public $name;
|
||||
public $email;
|
||||
public $category;
|
||||
public $priority;
|
||||
public $subject;
|
||||
public $message;
|
||||
public $dateCreated;
|
||||
public $dateModified;
|
||||
public $ip;
|
||||
public $language;
|
||||
public $status;
|
||||
public $owner;
|
||||
public $timeWorked;
|
||||
public $lastReplier;
|
||||
public $replierId;
|
||||
public $isArchived;
|
||||
public $isLocked;
|
||||
public $attachments;
|
||||
public $merged;
|
||||
public $history;
|
||||
public $custom1;
|
||||
public $custom2;
|
||||
public $custom3;
|
||||
public $custom4;
|
||||
public $custom5;
|
||||
public $custom6;
|
||||
public $custom7;
|
||||
public $custom8;
|
||||
public $custom9;
|
||||
public $custom10;
|
||||
public $custom11;
|
||||
public $custom12;
|
||||
public $custom13;
|
||||
public $custom14;
|
||||
public $custom15;
|
||||
public $custom16;
|
||||
public $custom17;
|
||||
public $custom18;
|
||||
public $custom19;
|
||||
public $custom20;
|
||||
|
||||
public function __construct()
|
||||
{
|
||||
}
|
||||
}
|
||||
?>
|
||||
161
web-services/repositories/ticketRepository.php
Normal file
161
web-services/repositories/ticketRepository.php
Normal file
@ -0,0 +1,161 @@
|
||||
<?php
|
||||
|
||||
require('/../models/ticket.php');
|
||||
|
||||
class TicketRepository {
|
||||
|
||||
private function __construct() {
|
||||
}
|
||||
|
||||
public static function getInstance() {
|
||||
static $instance = null;
|
||||
if ($instance == null)
|
||||
{
|
||||
$instance = new TicketRepository();
|
||||
}
|
||||
return $instance;
|
||||
}
|
||||
|
||||
public function getTicketForId($id, $settings) {
|
||||
|
||||
$connection = new mysqli($settings['db_host'], $settings['db_user'], $settings['db_pass'], $settings['db_name']);
|
||||
if ($connection->connect_error)
|
||||
{
|
||||
return ('An error occured when establishing a connection to the database.');
|
||||
}
|
||||
|
||||
$sql = 'SELECT T.id, '.
|
||||
'T.trackid, '.
|
||||
'T.name AS "ContactName", '.
|
||||
'T.email, '.
|
||||
'C.name AS "CategoryName", '.
|
||||
'T.priority, '.
|
||||
'T.subject, '.
|
||||
'T.message, '.
|
||||
'T.dt, '.
|
||||
'T.lastchange, '.
|
||||
'T.ip, '.
|
||||
'T.language, '.
|
||||
'T.status, '.
|
||||
'U.name AS "Owner", '.
|
||||
'T.time_worked, '.
|
||||
'T.lastreplier, '.
|
||||
'U2.name AS "LastReplierName", '.
|
||||
'T.archive, '.
|
||||
'T.locked, '.
|
||||
'T.attachments, '.
|
||||
'T.merged, '.
|
||||
'T.custom1, '.
|
||||
'T.custom2, '.
|
||||
'T.custom3, '.
|
||||
'T.custom4, '.
|
||||
'T.custom5, '.
|
||||
'T.custom6, '.
|
||||
'T.custom7, '.
|
||||
'T.custom8, '.
|
||||
'T.custom9, '.
|
||||
'T.custom10, '.
|
||||
'T.custom11, '.
|
||||
'T.custom12, '.
|
||||
'T.custom13, '.
|
||||
'T.custom14, '.
|
||||
'T.custom15, '.
|
||||
'T.custom16, '.
|
||||
'T.custom17, '.
|
||||
'T.custom18, '.
|
||||
'T.custom19, '.
|
||||
'T.custom20 '.
|
||||
'FROM '.$settings['db_pfix'].'tickets T '.
|
||||
'INNER JOIN '.$settings['db_pfix'].'categories C ON C.id = T.category '.
|
||||
'LEFT JOIN '.$settings['db_pfix'].'users U ON U.id = T.owner '.
|
||||
'LEFT JOIN '.$settings['db_pfix'].'users U2 ON U2.id = T.replierid '.
|
||||
'WHERE T.id = '.$id;
|
||||
$results = $connection->query($sql);
|
||||
|
||||
//-- There will only ever be one result, as ID is the primary key on the tickets table.
|
||||
$result = $results->fetch_assoc();
|
||||
|
||||
$ticket = new Ticket();
|
||||
|
||||
$ticket->id = $result['id'];
|
||||
$ticket->trackingId = $result['trackid'];
|
||||
$ticket->name = $result['ContactName'];
|
||||
$ticket->email = $result['email'];
|
||||
$ticket->category = $result['CategoryName'];
|
||||
$ticket->priority = self::getPriorityForId($result['priority']);
|
||||
$ticket->subject = $result['subject'];
|
||||
$ticket->message = $result['message'];
|
||||
$ticket->dateCreated = $result['dt'];
|
||||
$ticket->dateModified = $result['lastchange'];
|
||||
$ticket->ip = $result['ip'];
|
||||
$ticket->language = $result['language'];
|
||||
$ticket->status = self::getStatusForId($result['status']);
|
||||
$ticket->owner = $result['Owner'];
|
||||
$ticket->timeWorked = $result['time_worked'];
|
||||
$ticket->lastReplier = self::getWhoLastRepliedForId($result['lastreplier']);
|
||||
$ticket->replierId = $result['LastReplierName'];
|
||||
$ticket->isArchived = ($result['archive'] ? true : false);
|
||||
$ticket->isLocked = ($result['locked'] ? true : false);
|
||||
$ticket->attachments = $result['attachments'];
|
||||
$ticket->merged = $result['merged'];
|
||||
|
||||
//-- Not currently returning history, as it can contain a metric shit-ton of HTML code and will cludder up the JSON response.
|
||||
//$ticket->history = $result['history'];
|
||||
$ticket->custom1 = $result['custom1'];
|
||||
$ticket->custom2 = $result['custom2'];
|
||||
$ticket->custom3 = $result['custom3'];
|
||||
$ticket->custom4 = $result['custom4'];
|
||||
$ticket->custom5 = $result['custom5'];
|
||||
$ticket->custom6 = $result['custom6'];
|
||||
$ticket->custom7 = $result['custom7'];
|
||||
$ticket->custom8 = $result['custom8'];
|
||||
$ticket->custom9 = $result['custom9'];
|
||||
$ticket->custom10 = $result['custom10'];
|
||||
$ticket->custom11 = $result['custom11'];
|
||||
$ticket->custom12 = $result['custom12'];
|
||||
$ticket->custom13 = $result['custom13'];
|
||||
$ticket->custom14 = $result['custom14'];
|
||||
$ticket->custom15 = $result['custom15'];
|
||||
$ticket->custom16 = $result['custom16'];
|
||||
$ticket->custom17 = $result['custom17'];
|
||||
$ticket->custom18 = $result['custom18'];
|
||||
$ticket->custom19 = $result['custom19'];
|
||||
$ticket->custom20 = $result['custom20'];
|
||||
|
||||
return $ticket;
|
||||
}
|
||||
|
||||
private function getPriorityForId($id) {
|
||||
if ($id == 0){
|
||||
return '* Critical *';
|
||||
} elseif ($id == 1){
|
||||
return 'High';
|
||||
} elseif ($id == 2){
|
||||
return 'Medium';
|
||||
} elseif ($id == 3){
|
||||
return 'Low';
|
||||
}
|
||||
}
|
||||
|
||||
private function getStatusForId($id) {
|
||||
if ($id == 0) {
|
||||
return 'New';
|
||||
} elseif ($id == 1) {
|
||||
return 'Waiting Reply';
|
||||
} elseif ($id == 2) {
|
||||
return 'Replied';
|
||||
} elseif ($id == 3) {
|
||||
return 'Resolved';
|
||||
} elseif ($id == 4) {
|
||||
return 'In Progress';
|
||||
} elseif ($id == 5) {
|
||||
return 'On Hold';
|
||||
}
|
||||
}
|
||||
|
||||
private function getWhoLastRepliedForId($id) {
|
||||
return ($id == 0 ? 'Contact' : 'Staff');
|
||||
}
|
||||
}
|
||||
|
||||
?>
|
||||
24
web-services/ticket/index.php
Normal file
24
web-services/ticket/index.php
Normal file
@ -0,0 +1,24 @@
|
||||
<?php
|
||||
|
||||
//-- This service will return ticket information for a specific ticket ID (NOT TRACKING ID)
|
||||
header('Content-Type: application/json');
|
||||
define('IN_SCRIPT',1);
|
||||
define('HESK_PATH','/../../');
|
||||
|
||||
require(HESK_PATH . 'hesk_settings.inc.php');
|
||||
include('/../repositories/ticketRepository.php');
|
||||
|
||||
if(isset($_GET['id']))
|
||||
{
|
||||
|
||||
$ticketRepository = TicketRepository::getInstance();
|
||||
$ticket = $ticketRepository->getTicketForId($_GET['id'], $hesk_settings);
|
||||
//--A quick and dirty RESTful test using PHP.
|
||||
echo json_encode($ticket);
|
||||
}
|
||||
else
|
||||
{
|
||||
header(http_response_code(400));
|
||||
}
|
||||
|
||||
?>
|
||||
Loading…
x
Reference in New Issue
Block a user