Netsyms/Mods-for-HESK-Netsyms
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Got a bit further in the responsive green row. Still some work to do.

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This commit is contained in:
Mike Koch 2014-08-08 22:01:46 -04:00
parent c295f081c5
commit 80d68ae01d
1 changed files with 32 additions and 40 deletions
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72
ticket.php
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@ -269,49 +269,41 @@ require_once(HESK_PATH . 'inc/header.inc.php');
if ($ticket['isClosed'] == true && $ticket['locked'] != 1 && $hesk_settings['custopen']) {echo '<a href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&amp;s=2&amp;Refresh='.$random.'&amp;token='.hesk_token_echo(0).'" title="'.$hesklang['open_action'].'">'.$hesklang['open_action'].'</a>';}
else {echo '<a href="change_status.php?track='.$trackingID.$hesk_settings['e_query'].'&amp;s=3&amp;Refresh='.$random.'&amp;token='.hesk_token_echo(0).'" title="'.$hesklang['close_action'].'">'.$hesklang['close_action'].'</a>';} ?></p>
</div>
<div class="medLowPriority">
</div>
<div class="row medLowPriority">
<?php //This entire conditional is all just for priority
if ($hesk_settings['cust_urgency'])
{
$repliesColumnWidth = 2;
echo '<div class="col-md-2 col-sm-12 ';
if ($ticket['priority'] == 0) {echo 'criticalPriority">';}
elseif ($ticket['priority'] == 1) {echo 'highPriority">';}
else {echo 'medLowPriority" style="border-right: solid 1px #ddd; margin-top: 1px;">';}
echo '<p class="ticketPropertyTitle">'.$hesklang['priority'].'</p>';
</div>
if ($ticket['priority']==0) {echo '<p class="ticketPropertyText">'.$hesklang['critical'].'</p>';}
elseif ($ticket['priority']==1) {echo '<p class="ticketPropertyText">'.$hesklang['high'].'</p>';}
elseif ($ticket['priority']==2) {echo '<p class="ticketPropertyText">'.$hesklang['medium'].'</p>';}
else {echo '<p class="ticketPropertyText">'.$hesklang['low'].'</p>';}
echo '</div>';
}
else
{
$hesk_settings['ticketColumnWidth'] = 3;
}
echo '<div class="col-md-3 col-sm-12" style="border-right: solid 1px #ddd; margin-top: 1px;"><p class="ticketPropertyTitle">'.$hesklang['status'].'</p>';
$ticketStatusKey = $ticket['statusKey'];
echo '<p class="ticketPropertyText">'.$hesklang[$ticketStatusKey].'</p>';
echo '</div>';
echo '<div class="col-md-3 col-sm-12" style="border-right: solid 1px #ddd; margin-top: 1px;"><p class="ticketPropertyTitle">'.$hesklang['last_replier'].'</p>
<p class="ticketPropertyText">'.$ticket['repliername'].'</p></div>';
echo '<div class="col-md-'.$repliesColumnWidth.' col-sm-12" style="border-right: solid 1px #ddd; margin-top: 1px;"><p class="ticketPropertyTitle">'.$hesklang['category'].'</p>
<p class="ticketPropertyText">'.$category['name'].'</p></div>';
echo '<div class="col-md-'.$repliesColumnWidth.' col-sm-12"><p class="ticketPropertyTitle">'.$hesklang['replies'].'</p>
<p class="ticketPropertyText">'.$replies.'</p></div>';
?>
</div>
</div>
<table class="table table-bordered">
<tr class="medLowPriority">
<?php //This entire conditional is all just for priority
if ($hesk_settings['cust_urgency'])
{
$hesk_settings['ticketColumnWidth'] = 4;
echo '<td colspan="'.$hesk_settings['ticketColumnWidth'].'" ';
if ($ticket['priority'] == 0) {echo 'class="criticalPriority">';}
elseif ($ticket['priority'] == 1) {echo 'class="highPriority">';}
else {echo 'class="medLowPriority">';}
echo '<p class="ticketPropertyTitle">'.$hesklang['priority'].'</p>';
if ($ticket['priority']==0) {echo '<p class="ticketPropertyText">'.$hesklang['critical'].'</p>';}
elseif ($ticket['priority']==1) {echo '<p class="ticketPropertyText">'.$hesklang['high'].'</p>';}
elseif ($ticket['priority']==2) {echo '<p class="ticketPropertyText">'.$hesklang['medium'].'</p>';}
else {echo '<p class="ticketPropertyText">'.$hesklang['low'].'</p>';}
echo '</td>';
}
else
{
$hesk_settings['ticketColumnWidth'] = 5;
}
echo '<td colspan="'.$hesk_settings['ticketColumnWidth'].'"><p class="ticketPropertyTitle">'.$hesklang['status'].'</p>';
$ticketStatusKey = $ticket['statusKey'];
echo '<p class="ticketPropertyText">'.$hesklang[$ticketStatusKey].'</p>';
echo '</td>';
echo '<td colspan="'.$hesk_settings['ticketColumnWidth'].'"><p class="ticketPropertyTitle">'.$hesklang['last_replier'].'</p>
<p class="ticketPropertyText">'.$ticket['repliername'].'</p></td>';
echo '<td colspan="'.$hesk_settings['ticketColumnWidth'].'"><p class="ticketPropertyTitle">'.$hesklang['category'].'</p>
<p class="ticketPropertyText">'.$category['name'].'</p></td>';
echo '<td colspan="'.$hesk_settings['ticketColumnWidth'].'"><p class="ticketPropertyTitle">'.$hesklang['replies'].'</p>
<p class="ticketPropertyText">'.$replies.'</p></td>';
?>
</tr>
</table>
<!-- REPLIES -->
<?php