Netsyms/Mods-for-HESK-Netsyms
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Update delete_tickets

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This commit is contained in:
Mike Koch 2016-10-11 21:48:55 -04:00
parent 416412a313
commit 86a2e0e52e
1 changed files with 4 additions and 3 deletions
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7
admin/delete_tickets.php
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@ -131,7 +131,7 @@ if (array_key_exists($_POST['a'], $priorities)) {
hesk_okCategory($ticket['category']);
$revision = sprintf($hesklang['thist8'], hesk_date(), $priority['formatted'], $_SESSION['name'] . ' (' . $_SESSION['user'] . ')');
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `priority`='{$priority['value']}', `history`=CONCAT(`history`,'" . hesk_dbEscape($revision) . "') WHERE `id`={$this_id} LIMIT 1");
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `priority`='{$priority['value']}', `history`=CONCAT(`history`,'" . hesk_dbEscape($revision) . "') WHERE `id`={$this_id}");
$i++;
}
@ -223,7 +223,7 @@ elseif ($_POST['a'] == 'tag' || $_POST['a'] == 'untag') {
hesk_okCategory($ticket['category']);
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `archive`='$archived' WHERE `id`='" . intval($this_id) . "' LIMIT 1");
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `archive`='$archived' WHERE `id`='" . intval($this_id) . "'");
$i++;
}
@ -233,6 +233,7 @@ else {
/* Check permissions for this feature */
hesk_checkPermission('can_view_tickets');
hesk_checkPermission('can_reply_tickets');
hesk_checkPermission('can_resolve');
/* A security check */
hesk_token_check('POST');
@ -255,7 +256,7 @@ else {
$closedStatusRS = hesk_dbQuery("SELECT * FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "statuses` WHERE `IsStaffClosedOption` = 1");
$closedStatus = hesk_dbFetchAssoc($closedStatusRS);
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `status`='" . $closedStatus['ID'] . "', `closedat`=NOW(), `closedby`=" . intval($_SESSION['id']) . ", `history`=CONCAT(`history`,'" . hesk_dbEscape($revision) . "') WHERE `id`='" . intval($this_id) . "' LIMIT 1");
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `status`='" . $closedStatus['ID'] . "', `closedat`=NOW(), `closedby`=" . intval($_SESSION['id']) . ", `history`=CONCAT(`history`,'" . hesk_dbEscape($revision) . "') WHERE `id`='" . intval($this_id) . "'");
$i++;
// Notify customer of closed ticket?