Netsyms/Mods-for-HESK-Netsyms
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#30 Send emails for validated tickets

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This commit is contained in:
Mike Koch 2015-01-01 14:13:32 -05:00
parent efce82d1d6
commit 88c8fe5967
1 changed files with 15 additions and 0 deletions
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15
verifyemail.php
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@ -43,6 +43,21 @@ require_once(HESK_PATH . 'inc/header.inc.php');
while ($innerResult = $ticketRs->fetch_assoc())
{
hesk_newTicket($innerResult);
// Notify the customer
hesk_notifyCustomer();
// Need to notify staff?
// --> From autoassign?
if ($tmpvar['owner'] && $autoassign_owner['notify_assigned'])
{
hesk_notifyAssignedStaff($autoassign_owner, 'ticket_assigned_to_you');
}
// --> No autoassign, find and notify appropriate staff
elseif ( ! $tmpvar['owner'] )
{
hesk_notifyStaff('new_ticket_staff', " `notify_new_unassigned` = '1' ");
}
array_push($submittedTickets, $innerResult['trackid']);
hesk_dbQuery("DELETE FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."stage_tickets`
WHERE `id` = ".$innerResult['id']);