Netsyms/Mods-for-HESK-Netsyms
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#92 Update find_tickets

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This commit is contained in:
Mike Koch 2015-01-11 17:01:42 -05:00
parent 663ad4728a
commit 94cea88ed9
1 changed files with 50 additions and 3 deletions
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53
admin/find_tickets.php
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@ -1,7 +1,7 @@
<?php
/*******************************************************************************
* Title: Help Desk Software HESK
* Version: 2.5.5 from 5th August 2014
* Version: 2.6.0 beta 1 from 30th December 2014
* Author: Klemen Stirn
* Website: http://www.hesk.com
********************************************************************************
@ -75,7 +75,42 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
<?php
// This SQL code will be used to retrieve results
$sql_final = "SELECT * FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";
$sql_final = "SELECT
`id`,
`trackid`,
`name`,
`email`,
`category`,
`priority`,
`subject`,
LEFT(`message`, 400) AS `message`,
`dt`,
`lastchange`,
`firstreply`,
`closedat`,
`status`,
`openedby`,
`firstreplyby`,
`closedby`,
`replies`,
`staffreplies`,
`owner`,
`time_worked`,
`lastreplier`,
`replierid`,
`archive`,
`locked`
";
foreach ($hesk_settings['custom_fields'] as $k=>$v)
{
if ($v['use'])
{
$sql_final .= ", `".$k."`";
}
}
$sql_final.= " FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";
// This code will be used to count number of results
$sql_count = "SELECT COUNT(*) FROM `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` WHERE ";
@ -187,6 +222,18 @@ if ( ! $no_query)
}
}
// Owner
if ( $tmp = intval( hesk_GET('owner', 0) ) )
{
$sql .= " AND `owner`={$tmp} ";
$owner_input = $tmp;
$hesk_error_buffer = str_replace($hesklang['fsq'],'',$hesk_error_buffer);
}
else
{
$owner_input = 0;
}
/* Date */
/* -> Check for compatibility with old date format */
if (preg_match("/(\d{4})-(\d{2})-(\d{2})/", hesk_GET('dt'), $m))
@ -207,7 +254,7 @@ if (strlen($dt) == 8)
$hesk_error_buffer = str_replace($hesklang['fsq'],'',$hesk_error_buffer);
}
$sql .= " AND (`dt` LIKE '".hesk_dbEscape($date)."%' OR `lastchange` LIKE '".hesk_dbEscape($date)."%') ";
$sql .= " AND `dt` BETWEEN '{$date} 00:00:00' AND '{$date} 23:59:59' ";
}
else
{