Netsyms/Mods-for-HESK-Netsyms
2
0
Fork 0
Code Issues Pull Requests Releases Wiki Activity

Now the status is set to the IsClientClosed status ID instead of 3

Browse Source
This commit is contained in:
Mike Koch 2014-06-15 10:17:52 -04:00
parent 26bf481b05
commit 9fc62839c6
1 changed files with 6 additions and 2 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

8
change_status.php
View File

@ -53,9 +53,13 @@ $status = intval( hesk_GET('s', 0) );
$locked = 0;
$statusRow = hesk_dbFetchAssoc(hesk_dbQuery('SELECT `IsClosed` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE ID = '.$status));
if ($statusRow['IsClosed']) // Closed
if ($status == 3) // Closed
{
//-- They want to close the ticket, so get the status that is the default for client-side closes
$statusRow = hesk_dbFetchAssoc(hesk_dbQuery('SELECT `ID` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE `IsClosedByClient` = 1'));
$status = $statusRow['ID'];
$action = $hesklang['closed'];
$revision = sprintf($hesklang['thist3'],hesk_date(),$hesklang['customer']);