Netsyms/Mods-for-HESK-Netsyms
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Now the status is set to the IsClientClosed status ID instead of 3

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Mike Koch 2014-06-15 10:17:52 -04:00
parent 26bf481b05
commit 9fc62839c6
1 changed files with 6 additions and 2 deletions
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8
change_status.php
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@ -53,9 +53,13 @@ $status = intval( hesk_GET('s', 0) );
$locked = 0; $locked = 0;
$statusRow = hesk_dbFetchAssoc(hesk_dbQuery('SELECT `IsClosed` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE ID = '.$status));
if ($statusRow['IsClosed']) // Closed if ($status == 3) // Closed
{ {
//-- They want to close the ticket, so get the status that is the default for client-side closes
$statusRow = hesk_dbFetchAssoc(hesk_dbQuery('SELECT `ID` FROM `'.hesk_dbEscape($hesk_settings['db_pfix']).'statuses` WHERE `IsClosedByClient` = 1'));
$status = $statusRow['ID'];
$action = $hesklang['closed']; $action = $hesklang['closed'];
$revision = sprintf($hesklang['thist3'],hesk_date(),$hesklang['customer']); $revision = sprintf($hesklang['thist3'],hesk_date(),$hesklang['customer']);