Netsyms/Mods-for-HESK-Netsyms
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Updated installation script for updated table.

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This commit is contained in:
Mike Koch 2014-06-28 15:57:14 -04:00
parent 00bdb9b6e6
commit a21f59f91e
1 changed files with 39 additions and 33 deletions
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38
install/updateNuHesk.php
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@ -4,51 +4,57 @@ define('HESK_PATH','../');
require(HESK_PATH . 'install/install_functions.inc.php'); require(HESK_PATH . 'install/install_functions.inc.php');
require(HESK_PATH . 'hesk_settings.inc.php'); require(HESK_PATH . 'hesk_settings.inc.php');
$showFinished = 'none';
$showInstructions = 'block';
if ($_GET['update'] == 1) if ($_GET['update'] == 1)
{ {
hesk_dbConnect(); hesk_dbConnect();
$somethingRS = hesk_dbQuery("SHOW TABLES LIKE '".$hesk_settings['db_pfix']."statuses'"); $somethingRS = hesk_dbQuery("SHOW TABLES LIKE '".$hesk_settings['db_pfix']."statuses'");
$shouldBuildTable = ($somethingRS->num_rows == 0); $shouldBuildTable = ($somethingRS->num_rows == 0);
$showInstructions = 'block'; $showInstructions = 'none';
$showFinished = 'none'; $showFinished = 'block';
if ($shouldBuildTable) if ($shouldBuildTable)
{ {
$showInstructions = 'none'; $showInstructions = 'none';
$showFinished = 'block'; $showFinished = 'block';
//-- Need to do this since we are no longer restricted on IDs and we want an INT for proper INNER JOINs
hesk_dbQuery("ALTER TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."tickets` CHANGE COLUMN `status` `status` INT NOT NULL DEFAULT '0'");
hesk_dbQuery("CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` ( hesk_dbQuery("CREATE TABLE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (
`ID` INT NOT NULL AUTO_INCREMENT, `ID` INT NOT NULL,
`ShortNameContentKey` TEXT NOT NULL, `ShortNameContentKey` TEXT NOT NULL,
`TicketViewContentKey` TEXT NOT NULL, `TicketViewContentKey` TEXT NOT NULL,
`TextColor` TEXT NOT NULL, `TextColor` TEXT NOT NULL,
`IsNewTicketStatus` BIT NOT NULL DEFAULT 0,
`IsClosed` BIT NOT NULL DEFAULT 0, `IsClosed` BIT NOT NULL DEFAULT 0,
`IsClosedByClient` BIT NOT NULL DEFAULT 0, `IsClosedByClient` BIT NOT NULL DEFAULT 0,
`IsCustomerReplyStatus` BIT NOT NULL DEFAULT 0,
`IsStaffClosedOption` BIT NOT NULL DEFAULT 0, `IsStaffClosedOption` BIT NOT NULL DEFAULT 0,
`IsStaffReopenedStatus` BIT NOT NULL DEFAULT 0, `IsStaffReopenedStatus` BIT NOT NULL DEFAULT 0,
`IsDefaultStaffReplyStatus` BIT NOT NULL DEFAULT 0, `IsDefaultStaffReplyStatus` BIT NOT NULL DEFAULT 0,
`LockedTicketStatus` BIT NOT NULL DEFAULT 0, `LockedTicketStatus` BIT NOT NULL DEFAULT 0,
PRIMARY KEY (`ID`))"); PRIMARY KEY (`ID`))");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsClosed, IsClosedByClient, hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (0, 'open', 'open', '#FF0000', 0, 0, 0, 0, 0, 0);"); VALUES (0, 'open', 'open', '#FF0000', 1, 0, 0, 0, 0, 0, 0, 0);");
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` SET ID = 0 WHERE ID = 1;");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsClosed, IsClosedByClient, hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (1, 'wait_reply', 'wait_staff_reply', '#FF9933', 0, 0, 0, 1, 0, 0);"); VALUES (1, 'wait_reply', 'wait_staff_reply', '#FF9933', 0, 0, 0, 1, 0, 1, 0, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsClosed, IsClosedByClient, hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (2, 'replied', 'wait_cust_reply', '#0000FF', 0, 0, 0, 0, 1, 0);"); VALUES (2, 'replied', 'wait_cust_reply', '#0000FF', 0, 0, 0, 0, 0, 0, 1, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsClosed, IsClosedByClient, hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (3, 'closed', 'closed', '#008000', 1, 1, 1, 0, 0, 1);"); VALUES (3, 'closed', 'closed', '#008000', 0, 1, 1, 0, 1, 0, 0, 1);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsClosed, IsClosedByClient, hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (4, 'in_progress', 'in_progress', '#000000', 0, 0, 0, 0, 0, 0);"); VALUES (4, 'in_progress', 'in_progress', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsClosed, IsClosedByClient, hesk_dbQuery("INSERT INTO `".hesk_dbEscape($hesk_settings['db_pfix'])."statuses` (ID, ShortNameContentKey, TicketViewContentKey, TextColor, IsNewTicketStatus, IsClosed, IsClosedByClient, IsCustomerReplyStatus,
IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus) IsStaffClosedOption, IsStaffReopenedStatus, IsDefaultStaffReplyStatus, LockedTicketStatus)
VALUES (5, 'on_hold', 'on_hold', '#000000', 0, 0, 0, 0, 0, 0);"); VALUES (5, 'on_hold', 'on_hold', '#000000', 0, 0, 0, 0, 0, 0, 0, 0);");
} }
} }