Netsyms/Mods-for-HESK-Netsyms
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Closes #382 Move to a wider scope

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This commit is contained in:
Mike Koch 2015-10-22 13:17:04 -04:00
parent d66d1abef9
commit accd91fa3a
1 changed files with 2 additions and 1 deletions
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3
inc/pipe_functions.inc.php
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@ -48,6 +48,8 @@ function hesk_email2ticket($results, $pop3 = 0, $set_category = 1, $set_priority
{
global $hesk_settings, $hesklang, $hesk_db_link, $ticket;
$modsForHesk_settings = mfh_getSettings();
// Process "Reply-To:" or "From:" email
$tmpvar['email'] = isset($results['reply-to'][0]['address']) ? hesk_validateEmail($results['reply-to'][0]['address'], 'ERR', 0) : hesk_validateEmail($results['from'][0]['address'], 'ERR', 0);
@ -264,7 +266,6 @@ function hesk_email2ticket($results, $pop3 = 0, $set_category = 1, $set_priority
// --> If ticket is assigned just notify the owner
if ($ticket['owner']) {
$modsForHesk_settings = mfh_getSettings();
hesk_notifyAssignedStaff(false, 'new_reply_by_customer', $modsForHesk_settings, 'notify_reply_my');
} // --> No owner assigned, find and notify appropriate staff
else {