Netsyms/Mods-for-HESK-Netsyms
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More admin ticket changes

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This commit is contained in:
Mike Koch 2016-09-18 21:58:16 -04:00
parent 3eb1cdaffb
commit b2f1ff3419
1 changed files with 194 additions and 202 deletions
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110
admin/admin_ticket.php
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@ -1056,6 +1056,12 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
?>
</div>
</div>
<?php
/* Reply form on top? */
if ($can_reply && $hesk_settings['reply_top'] == 1) {
hesk_printReplyForm();
}
?>
<div class="box">
<div class="box-header with-border">
<h1 class="box-title">
@ -1073,10 +1079,10 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
$can_options = hesk_printCanned();
?>
<div class="row">
<div class="col-md-2 text-right">
<div class="col-md-3 text-right">
<strong><?php echo $hesklang['m_sub']; ?></strong>
</div>
<div class="col-md-10">
<div class="col-md-9">
<?php echo $ticket['subject']; ?>
</div>
</div>
@ -1086,25 +1092,47 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
$v['name'] = $hesklang[$v['name']];
}
echo '<div class="row">';
echo '<div class="col-md-2 text-right"><strong>' . $v['name'] . ':</strong></div>';
echo '<div class="col-md-3 text-right"><strong>' . $v['name'] . ':</strong></div>';
if ($v['type'] == 'date' && !empty($ticket[$k])) {
$dt = date('Y-m-d h:i:s', $ticket[$k]);
echo '<div class="col-md-10">' . hesk_dateToString($dt, 0) . '</div>';
echo '<div class="col-md-9">' . hesk_dateToString($dt, 0) . '</div>';
} else {
echo '<div class="col-md-10">' . $ticket[$k] . '</div>';
echo '<div class="col-md-9">' . $ticket[$k] . '</div>';
}
echo '</div>';
}
}
?>
<div class="row push-down-10">
<div class="col-md-2 text-right">
<div class="col-md-3 text-right">
<strong><?php echo $hesklang['message_colon']; ?></strong>
</div>
<div class="col-md-10">
<?php echo $ticket['subject']; ?>
<div class="col-md-9">
<?php if ($ticket['html']) {
echo hesk_html_entity_decode($ticket['message']);
} else {
echo $ticket['message'];
} ?>
</div>
</div>
<?php
foreach ($hesk_settings['custom_fields'] as $k => $v) {
if ($v['use'] && $v['place']) {
if ($modsForHesk_settings['custom_field_setting']) {
$v['name'] = $hesklang[$v['name']];
}
echo '<div class="row">';
echo '<div class="col-md-3 text-right"><strong>' . $v['name'] . ':</strong></div>';
if ($v['type'] == 'date' && !empty($ticket[$k])) {
$dt = date('Y-m-d h:i:s', $ticket[$k]);
echo '<div class="col-md-9">' . hesk_dateToString($dt, 0) . '</div>';
} else {
echo '<div class="col-md-9">' . $ticket[$k] . '</div>';
}
echo '</div>';
}
}
?>
</div>
<div class="box-footer">
<?php echo hesk_getAdminButtonsInTicket(0, $i); ?>
@ -1223,18 +1251,6 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
</div>
</div>
</div>
<div class="blankSpace"></div>
<!-- END TICKET HEAD -->
<?php
/* Reply form on top? */
if ($can_reply && $hesk_settings['reply_top'] == 1) {
hesk_printReplyForm();
echo '<br />';
}
?>
<!-- START TICKET REPLIES -->
<?php
if ($hesk_settings['new_top']) {
@ -1248,43 +1264,10 @@ require_once(HESK_PATH . 'inc/show_admin_nav.inc.php');
?>
<div class="row ticketMessageContainer">
<div class="col-md-9 col-xs-12 pushMarginLeft">
<div class="ticketMessageTop withBorder">
<!-- Action Buttons -->
<!-- Custom Fields Before Message -->
</div>
<div class="ticketMessageBottom">
<!-- Message -->
<p><b><?php echo $hesklang['message']; ?>:</b></p>
<div class="message">
<?php if ($ticket['html']) {
echo hesk_html_entity_decode($ticket['message']);
} else {
echo $ticket['message'];
} ?>
</div>
</div>
<div class="ticketMessageTop">
<!-- Custom Fields after Message -->
<?php
foreach ($hesk_settings['custom_fields'] as $k => $v) {
if ($v['use'] && $v['place']) {
if ($modsForHesk_settings['custom_field_setting']) {
$v['name'] = $hesklang[$v['name']];
}
echo '<p>' . $v['name'] . ': ';
if ($v['type'] == 'date' && !empty($ticket[$k])) {
$dt = date('Y-m-d h:i:s', $ticket[$k]);
echo hesk_dateToString($dt, 0);
} else {
echo $ticket[$k];
}
echo '</p>';
}
}
/* Attachments */
mfh_listAttachments($ticket['attachments'], 0, true);
@ -1752,12 +1735,20 @@ function hesk_printReplyForm()
});
/* ]]> */
</script>
<?php endif; ?>
<h3 class="text-left"><?php echo $hesklang['add_reply']; ?></h3>
<div class="footerWithBorder"></div>
<div class="blankSpace"></div>
<?php endif; ?>
<div class="box">
<div class="box-header with-border">
<h1 class="box-title">
<?php echo $hesklang['add_reply']; ?>
</h1>
<div class="box-tools pull-right">
<button type="button" class="btn btn-box-tool" data-widget="collapse">
<i class="fa fa-minus"></i>
</button>
</div>
</div>
<div class="box-body">
<?php
$onsubmit = 'onsubmit="force_stop();"';
if ($modsForHesk_settings['rich_text_for_tickets']) {
@ -1936,7 +1927,8 @@ function hesk_printReplyForm()
</div>
</div>
</form>
</div>
</div>
<!-- END REPLY FORM -->
<?php
} // End hesk_printReplyForm()