Netsyms/Mods-for-HESK-Netsyms
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Update assign_owner

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This commit is contained in:
Mike Koch 2018-05-14 19:36:00 -04:00
parent 2f44516c7b
commit c03ca62005
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GPG Key ID: 9BA5D7F8391455ED
1 changed files with 10 additions and 2 deletions
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12
admin/assign_owner.php
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@ -52,7 +52,7 @@ $owner = intval(hesk_REQUEST('owner'));
/* If ID is -1 the ticket will be unassigned */
if ($owner == -1) {
$res = hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `owner`=0 WHERE `trackid`='" . hesk_dbEscape($trackingID) . "'");
$res = hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `owner`=0, `assignedby`=NULL WHERE `trackid`='" . hesk_dbEscape($trackingID) . "'");
mfh_insert_audit_trail_record($ticket['id'], 'TICKET', 'audit_unassigned', hesk_date(),
array(0 => $_SESSION['name'] . ' (' . $_SESSION['user'] . ')'));
@ -97,7 +97,15 @@ if ($ticket['owner'] && $ticket['owner'] != $owner && hesk_REQUEST('unassigned')
/* Assigning to self? */
if ($can_assign_others || ($owner == $_SESSION['id'] && $can_assign_self)) {
$res = hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `owner`={$owner} WHERE `trackid`='" . hesk_dbEscape($trackingID) . "'");
$assignedby = intval(hesk_SESSION('id'));
if ($assignedby > 0) {
$assignedby = ',`assignedby`=' . $assignedby;
} else {
$assignedby = '';
}
$res = hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` SET `owner`={$owner} {$assignedby} WHERE `trackid`='" . hesk_dbEscape($trackingID) . "'");
if ($owner == $_SESSION['id'] && $can_assign_self) {
mfh_insert_audit_trail_record($ticket['id'], 'TICKET', 'audit_assigned_self', hesk_date(),