Closes #98 Add email template for re-opening ticket assigned to diff user

inc/email_functions.inc.php

@@ -246,6 +246,9 @@ function hesk_validEmails()
 		// --> New note by someone to a ticket assigned to you
 		'new_note' => $hesklang['new_note'],
 
+        // --> Assigned ticket reopened
+        'ticket_reopen_assigned' => $hesklang['ticket_reopen_assigned'],
+
     );
 } // END hesk_validEmails()
 

language/en/emails/ticket_reopen_assigned.txt

@@ -0,0 +1,16 @@
+Hello,
+
+A support ticket assigned to you has been re-opened.
+
+%%NAME%% has just re-opened the ticket "%%SUBJECT%%".
+
+Tracking ID: %%TRACK_ID%%
+
+You can manage this ticket here:
+%%TRACK_URL%%
+
+
+Regards,
+
+%%SITE_TITLE%%
+%%SITE_URL%%

language/en/text.php

@@ -32,6 +32,7 @@ $hesklang['custom_field_setting_help'] = 'Enabling this setting will use the nam
     file\'s key, rather than the direct name itself. This allows the custom field to be translated into different languages.';
 $hesklang['enable_custom_field_language'] = 'Enable multilanguage support';
 $hesklang['custom_language_key'] = 'Field language file key';
+$hesklang['ticket_reopen_assigned'] = '[#%%TRACK_ID%%] Assigned ticket reopened';
 
 // ADDED OR MODIFIED IN Mods For HESK 1.6.0
 $hesklang['ticket_closed'] = '[#%%TRACK_ID%%] Ticket closed/resolved';