Netsyms/Mods-for-HESK-Netsyms
2
0
Fork 0
Code Issues Pull Requests Releases Wiki Activity

Starting to work on ticket search

Browse Source
This commit is contained in:
Mike Koch 2016-08-04 12:58:33 -04:00
parent 5ce782d893
commit e251d586f9
2 changed files with 26 additions and 1 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

7
admin/admin_new_main.php
View File

@ -64,7 +64,9 @@ if (hesk_checkPermission('can_view_tickets', 0)) {
<section class="content">
<div class="box">
<div class="box-header with-border">
<h1 class="box-title"><?php echo $hesklang['open_tickets']; ?></h1>
<h1 class="box-title">
<?php echo $hesklang['tickets']; ?>
</h1>
<div class="box-tools pull-right">
<button type="button" class="btn btn-box-tool" data-widget="collapse">
<i class="fa fa-minus" data-toggle="tooltip" title="Collapse"></i>
@ -76,6 +78,9 @@ if (hesk_checkPermission('can_view_tickets', 0)) {
</table>
</div>
<div class="box-footer clearfix">
<a href="new_ticket.php" class="btn btn-success"><span class="glyphicon glyphicon-plus-sign"></span> <?php echo $hesklang['nti']; ?></a>
</div>
</div>
</section>

20
inc/ticket/get_tickets.inc.php Normal file
View File

@ -0,0 +1,20 @@
<?php
/**
* @param $search_filter Filter to search by. Valid criteria:
* //TODO
*/
function get_tickets($search_filter, $hesk_settings) {
$sql = "SELECT `id`, `trackid`, `name`, `email`, `category`, `priority`, `subject`, LEFT(`message`, 400) AS `message`,
`dt`, `lastchange`, `firstreply`, `closedat`, `status`, `openedby`, `firstreplyby`, `closedby`, `replies`, `staffreplies`, `owner`,
`time_worked`, `lastreplier`, `replierid`, `archive`, `locked`, `merged`, `due_date`, `latitude`, `longitude`, `user_agent`,
`screen_resolution_width`, `screen_resolution_height`";
foreach ($hesk_settings['custom_fields'] as $k => $v) {
if ($v['use']) {
$sql_final .= ", `" . $k . "`";
}
}
$sql_final .= " FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "tickets` WHERE ";
}