Netsyms/Mods-for-HESK-Netsyms
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privacy_functions modified to work with MfH

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Mike Koch 2018-05-17 18:57:21 -04:00
parent 6cad99e6c3
commit f02af695b8
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GPG Key ID: 9BA5D7F8391455ED
4 changed files with 31 additions and 2 deletions
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3
admin/admin_ticket.php
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@ -2077,6 +2077,9 @@ function mfh_print_audit_record($record) {
case 'audit_unlinked_ticket': case 'audit_unlinked_ticket':
$font_icon = 'fa fa-chain-broken'; $font_icon = 'fa fa-chain-broken';
break; break;
case 'audit_anonymized':
$font_icon = 'fa fa-shield';
break;
default: default:
$font_icon = 'fa-question-circle'; $font_icon = 'fa-question-circle';
break; break;

15
inc/common.inc.php
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@ -2286,6 +2286,21 @@ function mfh_insert_audit_trail_record($entity_id, $entity_type, $language_key,
return $audit_id; return $audit_id;
} }
function mfh_anonymize_audit_trail_records($entity_id, $entity_type, $ticket_name) {
global $hesk_settings, $hesklang;
hesk_dbQuery("UPDATE `" . hesk_dbEscape($hesk_settings['db_pfix']) . "audit_trail_to_replacement_values`
SET `replacement_value` = REPLACE(`replacement_value`, '" . hesk_dbEscape($ticket_name) . "', '" . hesk_dbEscape($hesklang['anon_name']) . "')
WHERE `audit_trail_id` IN (
SELECT `id`
FROM `" . hesk_dbEscape($hesk_settings['db_pfix']) . "audit_trail`
WHERE `entity_id` = " . intval($entity_id) . "
AND `entity_type` = '" . hesk_dbEscape($entity_type) . "')");
mfh_insert_audit_trail_record($entity_id, $entity_type, 'audit_anonymized', hesk_date(), array(
0 => $_SESSION['name'] . ' (' . $_SESSION['user'] . ')'
));
}
function mfh_can_customer_change_status($status) function mfh_can_customer_change_status($status)
{ {
global $hesk_settings; global $hesk_settings;

9
inc/privacy_functions.inc.php
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@ -67,6 +67,11 @@ function hesk_anonymizeTicket($id, $trackingID = null, $have_ticket = false)
`subject` = '".hesk_dbEscape($hesklang['anon_subject'])."', `subject` = '".hesk_dbEscape($hesklang['anon_subject'])."',
`message` = '".hesk_dbEscape($hesklang['anon_message'])."', `message` = '".hesk_dbEscape($hesklang['anon_message'])."',
`ip` = '".hesk_dbEscape($hesklang['anon_IP'])."', `ip` = '".hesk_dbEscape($hesklang['anon_IP'])."',
`latitude`= 'E-6',
`longitude`='E-6',
`user_agent`= '" . hesk_dbEscape($hesklang['anon_user_agent']) . "',
`screen_resolution_width`= '" . hesk_dbEscape($hesklang['anon_screen_resolution']) . "',
`screen_resolution_height`= '" . hesk_dbEscape($hesklang['anon_screen_resolution']) . "',
"; ";
for($i=1; $i<=50; $i++) for($i=1; $i<=50; $i++)
{ {
@ -74,10 +79,10 @@ function hesk_anonymizeTicket($id, $trackingID = null, $have_ticket = false)
} }
$sql .= " $sql .= "
attachments='', attachments='',
`history`=REPLACE(`history`, ' ".hesk_dbEscape(addslashes($ticket['name']))."</li>', ' ".hesk_dbEscape($hesklang['anon_name'])."</li>'), `history`=REPLACE(`history`, ' ".hesk_dbEscape(addslashes($ticket['name']))."</li>', ' ".hesk_dbEscape($hesklang['anon_name'])."</li>')
`history`=CONCAT(`history`,'".hesk_dbEscape(sprintf($hesklang['thist18'],hesk_date(),$_SESSION['name'].' ('.$_SESSION['user'].')'))."')
WHERE `id`='".intval($ticket['id'])."'"; WHERE `id`='".intval($ticket['id'])."'";
hesk_dbQuery($sql); hesk_dbQuery($sql);
mfh_anonymize_audit_trail_records($ticket['id'],'TICKET', $ticket['name']);
// Anonymize replies // Anonymize replies
hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `name` = '".hesk_dbEscape($hesklang['anon_name'])."', `message` = '".hesk_dbEscape($hesklang['anon_message'])."', attachments='' WHERE `replyto`='".intval($ticket['id'])."'"); hesk_dbQuery("UPDATE `".hesk_dbEscape($hesk_settings['db_pfix'])."replies` SET `name` = '".hesk_dbEscape($hesklang['anon_name'])."', `message` = '".hesk_dbEscape($hesklang['anon_message'])."', attachments='' WHERE `replyto`='".intval($ticket['id'])."'");

6
language/en/text-mfh.php
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@ -683,5 +683,11 @@ $hesklang['emails_to_receive'] = 'Emails to receive';
$hesklang['emails_sent_to_staff'] = 'Emails sent to staff'; $hesklang['emails_sent_to_staff'] = 'Emails sent to staff';
$hesklang['emails_sent_to_customer'] = 'Emails sent to customer'; $hesklang['emails_sent_to_customer'] = 'Emails sent to customer';
// Added or modified in Mods for HESK 4.0.0
$hesklang['audit_anonymized'] = '%s anonymized ticket';
$hesklang['location_unavailable_6'] = "This ticket was anonymized, so location information has been removed.";
$hesklang['anon_user_agent'] = '[User Agent]';
$hesklang['anon_screen_resolution'] = '0';
// DO NOT CHANGE BELOW // DO NOT CHANGE BELOW
if (!defined('IN_SCRIPT')) die('PHP syntax OK!'); if (!defined('IN_SCRIPT')) die('PHP syntax OK!');