connect_error) { return ('An error occured when establishing a connection to the database.'); } $sql = 'SELECT * FROM '.$settings['db_pfix'].'tickets WHERE id = '.$id; $results = $connection->query($sql); //-- There will only ever be one result, as ID is the primary key on the tickets table. $result = $results->fetch_assoc(); $ticket = new Ticket(); $ticket->id = $result['id']; $ticket->trackingId = $result['trackid']; $ticket->name = $result['name']; $ticket->email = $result['email']; $ticket->category = $result['category']; $ticket->priority = $result['priority']; $ticket->subject = $result['subject']; $ticket->message = $result['message']; $ticket->dateCreated = $result['dt']; $ticket->dateModified = $result['lastchange']; $ticket->ip = $result['ip']; $ticket->language = $result['language']; $ticket->status = $result['status']; $ticket->owner = $result['owner']; $ticket->timeWorked = $result['time_worked']; $ticket->lastReplier = $result['lastreplier']; $ticket->replierId = $result['replierid']; $ticket->isArchived = $result['archive']; $ticket->isLocked = $result['locked']; $ticket->attachments = $result['attachments']; $ticket->merged = $result['merged']; //-- Not currently returning history, as it can contain a metric shit-ton of HTML code and will cludder up the JSON response. //$ticket->history = $result['history']; $ticket->custom1 = $result['custom1']; $ticket->custom2 = $result['custom2']; $ticket->custom3 = $result['custom3']; $ticket->custom4 = $result['custom4']; $ticket->custom5 = $result['custom5']; $ticket->custom6 = $result['custom6']; $ticket->custom7 = $result['custom7']; $ticket->custom8 = $result['custom8']; $ticket->custom9 = $result['custom9']; $ticket->custom10 = $result['custom10']; $ticket->custom11 = $result['custom11']; $ticket->custom12 = $result['custom12']; $ticket->custom13 = $result['custom13']; $ticket->custom14 = $result['custom14']; $ticket->custom15 = $result['custom15']; $ticket->custom16 = $result['custom16']; $ticket->custom17 = $result['custom17']; $ticket->custom18 = $result['custom18']; $ticket->custom19 = $result['custom19']; $ticket->custom20 = $result['custom20']; return $ticket; } } ?>