checkForInternalUseOnly(); /* @var $ticketRetriever TicketRetriever */ $ticketRetriever = $applicationContext->get[TicketRetriever::class]; $ticket = $ticketRetriever->getTicketById($ticketId, $hesk_settings, $userContext); $reply = -1; if (isset($_GET['replyId'])) { $reply = $_GET['replyId']; } //-- TODO Get reply if necessary including all attachments :O } }