65 lines
1.9 KiB
PHP
65 lines
1.9 KiB
PHP
<?php
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namespace BusinessLogic\Tickets;
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use BusinessLogic\Exceptions\ValidationException;
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use DataAccess\Tickets\TicketGateway;
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class TicketCreator {
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/**
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* @var $newTicketValidator NewTicketValidator
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*/
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private $newTicketValidator;
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/**
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* @var $trackingIdGenerator TrackingIdGenerator
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*/
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private $trackingIdGenerator;
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/**
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* @var $ticketGateway TicketGateway
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*/
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private $ticketGateway;
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function __construct($newTicketValidator, $trackingIdGenerator, $ticketGateway) {
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$this->newTicketValidator = $newTicketValidator;
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$this->trackingIdGenerator = $trackingIdGenerator;
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$this->ticketGateway = $ticketGateway;
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}
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/**
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* Ticket attachments are <b>NOT</b> handled here!
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*
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* @param $ticketRequest CreateTicketByCustomerModel
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* @param $heskSettings array HESK settings
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* @param $modsForHeskSettings array Mods for HESK settings
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* @return Ticket The newly created ticket
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* @throws ValidationException When a required field in $ticket_request is missing
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*
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*/
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function createTicketByCustomer($ticketRequest, $heskSettings, $modsForHeskSettings, $userContext) {
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$validationModel = $this->newTicketValidator->validateNewTicketForCustomer($ticketRequest, $heskSettings, $userContext);
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if (count($validationModel->errorKeys) > 0) {
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// Validation failed
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$validationModel->valid = false;
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throw new ValidationException($validationModel);
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}
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// Create the ticket
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$ticket = new Ticket();
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$ticket->trackingId = $this->trackingIdGenerator->generateTrackingId($heskSettings);
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//-- TODO suggested kb articles
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//-- TODO owner/autoassign logic
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//-- TODO latitude/longitude
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//-- TODO HTML flag
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$this->ticketGateway->createTicket($ticket, $heskSettings);
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return $ticket;
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}
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} |