136 lines
5.3 KiB
PHP
136 lines
5.3 KiB
PHP
<?php
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require('/../models/ticket.php');
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class TicketRepository {
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private function __construct() {
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}
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public static function getTicketForId($id, $settings) {
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$connection = new mysqli($settings['db_host'], $settings['db_user'], $settings['db_pass'], $settings['db_name']);
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if ($connection->connect_error)
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{
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return ('An error occured when establishing a connection to the database.');
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}
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$sql = 'SELECT T.id, '.
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'T.trackid, '.
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'T.name AS "ContactName", '.
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'T.email, '.
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'T.category, '.
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'T.priority, '.
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'T.subject, '.
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'T.message, '.
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'T.dt, '.
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'T.lastchange, '.
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'T.ip, '.
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'T.language, '.
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'T.status, '.
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'T.owner, '.
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'T.time_worked, '.
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'T.lastreplier, '.
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'T.replierid, '.
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'T.archive, '.
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'T.locked, '.
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'T.attachments, '.
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'T.merged, '.
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'T.custom1, '.
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'T.custom2, '.
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'T.custom3, '.
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'T.custom4, '.
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'T.custom5, '.
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'T.custom6, '.
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'T.custom7, '.
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'T.custom8, '.
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'T.custom9, '.
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'T.custom10, '.
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'T.custom11, '.
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'T.custom12, '.
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'T.custom13, '.
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'T.custom14, '.
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'T.custom15, '.
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'T.custom16, '.
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'T.custom17, '.
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'T.custom18, '.
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'T.custom19, '.
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'T.custom20 '.
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'FROM '.$settings['db_pfix'].'tickets T '.
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'WHERE T.id = '.$id;
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$results = $connection->query($sql);
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//-- There will only ever be one result, as ID is the primary key on the tickets table.
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$result = $results->fetch_assoc();
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$ticket = new Ticket();
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settype($result['id'], 'int');
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$ticket->id = $result['id'];
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$ticket->trackingId = $result['trackid'];
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$ticket->name = $result['ContactName'];
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$ticket->email = $result['email'];
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settype($result['category'], 'int');
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$ticket->category = $result['category'];
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settype($result['priority'], 'int');
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$ticket->priority = $result['priority'];
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$ticket->subject = $result['subject'];
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$ticket->message = $result['message'];
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//-- Convert these to times so the receiver can use whatever format they want to display the date/time without extra work.
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$ticket->dateCreated = strtotime($result['dt']);
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$ticket->dateModified = strtotime($result['lastchange']);
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$ticket->ip = $result['ip'];
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$ticket->language = $result['language'];
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settype($result['status'], 'int');
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$ticket->status = $result['status'];
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settype($result['owner'], 'int');
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$ticket->owner = $result['owner'];
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$ticket->timeWorked = $result['time_worked'];
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settype($result['lastreplier'], 'int');
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$ticket->lastReplier = $result['lastreplier'];
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settype($result['replierid'], 'int');
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$ticket->replierId = $result['replierid'];
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$ticket->isArchived = ($result['archive'] ? true : false);
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$ticket->isLocked = ($result['locked'] ? true : false);
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$ticket->attachments = $result['attachments'];
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//-- explode handles splitting the list into an array, array_filter removes the empty string elements (""), and array_values resets the indicies.
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$ticket->merged = array_values(array_filter(explode('#',$result['merged'])));
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//-- Not currently returning history, as it can contain a metric shit-ton of HTML code and will cludder up the JSON response.
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//$ticket->history = $result['history'];
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$ticket->custom1 = $result['custom1'] == '' ? null : $result['custom1'];
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$ticket->custom2 = $result['custom2'] == '' ? null : $result['custom2'];
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$ticket->custom3 = $result['custom3'] == '' ? null : $result['custom3'];
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$ticket->custom4 = $result['custom4'] == '' ? null : $result['custom4'];
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$ticket->custom5 = $result['custom5'] == '' ? null : $result['custom5'];
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$ticket->custom6 = $result['custom6'] == '' ? null : $result['custom6'];
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$ticket->custom7 = $result['custom7'] == '' ? null : $result['custom7'];
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$ticket->custom8 = $result['custom8'] == '' ? null : $result['custom8'];
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$ticket->custom9 = $result['custom9'] == '' ? null : $result['custom9'];
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$ticket->custom10 = $result['custom10'] == '' ? null : $result['custom10'];
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$ticket->custom11 = $result['custom11'] == '' ? null : $result['custom11'];
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$ticket->custom12 = $result['custom12'] == '' ? null : $result['custom12'];
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$ticket->custom13 = $result['custom13'] == '' ? null : $result['custom13'];
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$ticket->custom14 = $result['custom14'] == '' ? null : $result['custom14'];
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$ticket->custom15 = $result['custom15'] == '' ? null : $result['custom15'];
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$ticket->custom16 = $result['custom16'] == '' ? null : $result['custom16'];
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$ticket->custom17 = $result['custom17'] == '' ? null : $result['custom17'];
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$ticket->custom18 = $result['custom18'] == '' ? null : $result['custom18'];
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$ticket->custom19 = $result['custom19'] == '' ? null : $result['custom19'];
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$ticket->custom20 = $result['custom20'] == '' ? null : $result['custom20'];
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return $ticket;
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}
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}
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