60 lines
2.1 KiB
PHP
60 lines
2.1 KiB
PHP
<?php
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namespace BusinessLogic\Tickets;
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use BusinessLogic\Emails\EmailSenderHelper;
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use BusinessLogic\Exceptions\ApiFriendlyException;
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use BusinessLogic\Helpers;
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use BusinessLogic\Security\UserContext;
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use BusinessLogic\ValidationModel;
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use DataAccess\AuditTrail\AuditTrailGateway;
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use DataAccess\Security\UserGateway;
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use DataAccess\Statuses\StatusGateway;
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use DataAccess\Tickets\TicketGateway;
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class ReplyCreator {
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private $statusGateway;
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private $ticketGateway;
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private $emailSenderHelper;
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private $userGateway;
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private $auditTrailGateway;
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public function __construct(StatusGateway $statusGateway,
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TicketGateway $ticketGateway,
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EmailSenderHelper $emailSenderHelper,
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UserGateway $userGateway,
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AuditTrailGateway $auditTrailGateway) {
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$this->statusGateway = $statusGateway;
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$this->ticketGateway = $ticketGateway;
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$this->emailSenderHelper = $emailSenderHelper;
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$this->userGateway = $userGateway;
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$this->auditTrailGateway = $auditTrailGateway;
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}
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/**
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* @param $replyRequest CreateReplyRequest
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* @param $heskSettings array
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* @param $modsForHeskSettings array
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* @param $userContext UserContext
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* @throws ApiFriendlyException
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*/
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function createReplyByCustomer($replyRequest, $heskSettings, $modsForHeskSettings, $userContext) {
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$ticket = $this->ticketGateway->getTicketByTrackingId($replyRequest->trackingId, $heskSettings);
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if ($ticket === null) {
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throw new ApiFriendlyException("Ticket with tracking ID {$replyRequest->trackingId} not found.",
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"Ticket not found", 404);
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}
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$validationModel = new ValidationModel();
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if (!strlen($replyRequest->replyMessage)) {
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$validationModel->errorKeys[] = 'MESSAGE_REQUIRED';
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}
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if ($modsForHeskSettings['rich_text_for_tickets_for_customers']) {
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$replyRequest->replyMessage = Helpers::heskMakeUrl($replyRequest->replyMessage);
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$replyRequest->replyMessage = nl2br($replyRequest->replyMessage);
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}
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}
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} |